Office Assistant I/II

City of Roseville, CA; Roseville (CA); Hybrid; USD 40,000 - 52,000; Full time

Job summary

The City of Roseville, CA is hiring for the Office Assistant I/II to support various departments with clerical and customer service tasks. The role involves responding to inquiries, preparing documents, and processing payments, with an emphasis on accuracy and reliability.

Open to Regular, Limited Term, Part-time, or Temporary vacancies; the recruitment will fill the list for future openings. Working hours typically Mon–Fri 8:00am–5:00pm with potential flex/hybrid schedule.

Qualifications

• Office Assistant I requires 1 year clerical and customer service experience.
• Office Assistant II requires 2 years of experience similar to Office Assistant I.

Responsibilities

• Provide administrative and customer support to assigned department.
• Receive and respond to inquiries from the public and other agencies.
• Prepare documents, correspondence, and routine reports.
• Process payments and assist with other support duties.

Skills

Clerical experience

Customer service

Education

High school diploma or GED

Job description

YOUR FUTURE STARTS HERE!

Grow your career by joining the City of Roseville

in the role of Office Assistant I/II.

The Human Resources Department is accepting applications for the citywide classification of Office Assistant I or II. The list established from this recruitment will be used to fill any Regular, Limited Term, Part-time, or Temporary vacancies for the duration of the list. The normal work schedule is Monday through Friday, 8:00am – 5:00 pm; a flex and/or hybrid schedule may be available depending on department needs.

Open until October 4, 2026 OR the first 400 applicants.

DEFINITION

To perform responsible administrative and customer support duties for an assigned department, division, or program including receiving and responding to inquiries from the public, other City departments and outside agencies; to prepare documents, correspondence and routine reports; to receive and process payments; and to provide other support duties as assigned.

Please note:

Online Examination: October 8 - 11, 2026

The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community.

EXPERIENCE AND TRAINING REQUIRED:

OFFICE ASSISTANT I

Experience

One year of increasingly responsible clerical and customer service experience.

AND

Training

Equivalentto completion of the twelfth (12th) grade, GED, or higher level degree.

License or Certificate

None

OFFICE ASSISTANT II

Experience

Two years of responsible experience performing duties similar to that of an Office Assistant I with the City of Roseville.

AND

Training

Equivalentto completion of the twelfth (12th) grade, GED, or higher level degree.

License or Certificate

None

ADDITIONAL INFORMATION:

Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page.

The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation.

Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification.

The following options apply to the evaluation of college degrees from countries outside the United States:

• Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website.
• Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at http://www.naces.org or www.aice-eval.org.
• A copy of the foreign credential evaluation verification can be attached to the employment application.
• If you are offered a position with the City of Roseville, as a part of the pre‑employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification, will be eliminated from further consideration.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre‑determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.

Final appointment is contingent upon a check of past employment references, passing a City‑paid fingerprint check, and depending on the position applied for, a pre‑employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process.

Some positions require the clearance of a comprehensive Police Department (PD) background check within 12 months of appointment. The City may appoint candidates to positions prior to clearing the extensive Police Department background check, and in those circumstances the candidate will be advised in advance that security access in the information technology systems will be limited to non‑PD related systems until PD clearance is received, and if the candidate ultimately does not clear the PD background it will result in release from City service without appeal rights, in accordance with Personnel Rules 3.04.050.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.