Office Assistant / Front Desk / Payables - Apartment Community

Paycom; Pontiac (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid time off

Training and development

Job summary

Paycom is seeking a Leasing/Administrative Specialist in Pontiac, MI to handle applications, orientation, and resident relations. The role requires on-site attendance and strong organizational skills to support the Site Manager and manage daily operations.

The ideal candidate will be proficient with Paycom and Microsoft Office, with solid communication and follow-up abilities to ensure timely processing and resident satisfaction.

Qualifications

• Basic office skills including typing and telephone etiquette.
• Excellent follow-up skills via telephone and email correspondence.
• Proficiency with Paycom software and Microsoft Office suite preferred.

Responsibilities

• Frequent contact with prospective/current residents by phone and in person.
• Initial processing of rental applications and credit reports with recommendations.
• Maintain the rental waitlist and prepare approval/denial letters.
• Complete move-in orientation with residents including reviewing lease and house rules.
• Schedule move-ins/outs and interviews for the leasing process.
• Administrative tasks: filing, typing, answering phones, mail, data entry.
• Generate reports to assist in management of assets and finances.
• Process payables and payment of community expenses/bills.
• Purchase and inventory office supplies; monitor delinquent accounts.
• Receive and resolve resident requests; foster positive relationships.
• Reports directly to the Site Manager; onsite attendance required.

Skills

Office skills

Typing

Customer service

Follow-up

Communication

Tools

Paycom

Microsoft Office

Job description

Job Details

Job Location: NORTH HILLS FARMS 1 - Pontiac, MI 48340, Position Type: Full Time, Job Shift: Day

Responsibilities

• Frequent telephone and personal contact with perspective/current residents.
• Initial processing of rental applications and credit reports with recommendations to Site Manager.
• Maintain the rental waitlist and prepare approval/denial letters to perspective residents.
• Complete move-in orientation with residents including reviewing rental lease, House Rules, etc.
• Schedule move ins/outs, rental applicant interviews, and other dates critical to the leasing process.
• Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry.
• Generate reports to assist in management of community assets, expenses, and financial objectives.
• Process all payables and complete payment of community expenses/bills.
• Purchase, inventory, and maintain all office supplies.
• Process delinquent accounts and report activity to Site Manager.
• Receive and resolve resident requests and concerns.
• Foster positive working relationships with residents while always maintaining a professional demeanor.
• Reports directly to the Site Manager.
• Onsite attendance required / non-remote work.

Job Qualifications

• Basic office skills including typing, filing, and telephone etiquette.
• Excellent follow-up skills via telephone and email correspondence.
• Proficiency with Paycom software and Microsoft Office suite preferred.
• Demonstrated track record regarding work attendance and reporting for work timely.
• Must adhere to Federal Fair Housing Laws. Qualifications: We offer a competitive salary plus benefits including:

Benefits

• Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.
• Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.
• 401(k) with above-average employer matching contribution.
• Generous paid time off package.
• Training and employee development program.
• Among many other employee benefit