Assistant Property Manager

5812 Investment Group; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Benefits Package

401k matching

Rent discounts

Life insurance

Paid time off

Parental leave

Professional development assistance

Referral bonus

Vision insurance

Job summary

5812 Investment Group is seeking an Assistant Property Manager to support day-to-day operations at our community in the United States. You will assist the Property Manager in leasing, resident relations, marketing, collections, and accounts payable, ensuring a smooth and compliant operation.

You will step in during the Property Manager's absence, coordinate with vendors, supervise staff, and help prepare reports. Strong communication, organization, and customer service skills are essential.

Qualifications

• 1-2 years of experience in multi-family property management and supervisory duties.
• Strong initiative and leadership potential; willingness to take on more responsibility.
• Crisis management ability to act quickly and calmly during incidents.
• Project-oriented with the ability to handle multiple tasks and meet deadlines.
• Excellent customer service skills; respond to resident needs and solicit feedback.
• Excellent verbal and written communication; ability to present data clearly.
• Strong planning and organizational skills; prioritize and manage resources.
• Excellent teamwork and interpersonal skills; maintain confidentiality.
• Excellent attendance and punctuality; reliable and on-time.
• Dependability; follow through on tasks and commitments.
• Commitment to diversity and respectful workplace behavior.
• Strong administrative skills including proficiency with Microsoft Office.
• Experience with OneSite property management software preferred.
• Valid driver’s license and reliable transportation.

Responsibilities

• Assist the Property Manager with overall community operations and success.
• Perform leasing, resident relations, marketing, collections, and accounts payable tasks.
• Cover daily operations in the Property Manager's absence.
• Handle administrative reports and ensure timely reporting.
• Monitor vendor relations and manage invoices and expenses.
• Assist in scheduling staff and responding to on-site emergencies.
• Prepare move-in/move-out processes and ensure units are ready.

Skills

Experience

Leadership potential

Crisis management

Project orientation

Customer service

Communication

Planning & organization

Interpersonal skills

Teamwork

Attendance & punctuality

Dependability

Diversity awareness

Administrative skills

OneSite experience

Driver's license

Education

High school diploma or equivalent

Tools

Microsoft Office

OneSite

Job description

Assistant Property Manager

Job Description

Responsible for assisting the Property Manager with the overall operations and success of the community

Perform duties related to leasing resident relations marketing collections and accounts payable

Perform all daily functions of Property Manager in his or her absence

Financial

• 1 Complete the property administrative operations AP evictions collections billing data management and month end close out procedures
• 2 Maintain accurate resident records Update on a daily basis all rents deposits and application fees received Issue appropriate notices when necessary eg late notices evictions notices returned check notices
• 3 Handle recordkeeping and reporting responsibility on a daily weekly and monthly basis
• 4 Promptly post scan and deposit all monies received and report deposits to the corporate office as required by company policy
• 5 Minimize delinquency losses by promptly performing all collection procedures eg late notices court filings eviction proceedings judgments writs and liens and collection agency transfers Perform utility cut offs if applicable and landlord liens as permitted by local law on delinquent rents
• 6 Assist community director with vendor relations including selection and performance criteria contractservice compliance work scheduling billing timeliness and accuracy and insurance compliance
• 7 Assist with processing invoices and utility bills for payment and monitor expenses
• 8 Assist in creating monitoring and reviewing resident manager schedules and calendars
• 9 Monitor inventory of and place orders for office supplies
• 10 Willing and able to appear in court for legal proceedings when necessary

Staff Management

• 1 Assist with staff management responsibilities to include supervising training and development
• 2 Assist with review of Leasing Consultant schedules WASR service request logs and other activity tracking tools to ensure high staff productivity
• 3 Willing and able to respond to on site emergencies when the Property Manager is unavailable or when requested to do so
• 4 Assist with interviewing and selection of prospective employees

Administrative Office

• 1 Handle resident activities and resident complaints
• 2 Draft update and maintain Monday Morning Report and other administrative reports
• 3 Process applications and lease renewals This includes greeting prospective residents and showing apartments
• 4 Assist new residents during the move in process when necessary
• 5 Handle administrative functions to include clerical and reception responsibilities
• 6 Work with the maintenanceservice team to handle service requests apartment turnovers including make ready board updates and ensure apartments are prepared for move ins and apartments are reconditioned in a timely manner after move outs

Customer Service

• 1 Maintain positive customer service attitude
• 2 Periodically inspect units with residents or staff members during move inmove out
• 3 Review notices to vacate to determine cause of move out
• 4 Maintain high level of resident communication eg complaints service requests etc
• 5 Ensure customer service standards are being met to ensure maximum resident satisfaction and retention
• 6 Assist with review of market surveys and shop competition and be aware of local market conditions

Qualifications

• 1 1 years of previous experience in multi family property management and 1 years supervisory experience
• 2 Strong initiative and solid leadership potential Volunteers regularly Undertakes self development activities Seeks increased responsibility Takes independent actions and calculated risks Asks for and offers help when needed
• 3 Competent Crisis Management skills Ability to think on ones feet by making wise and rapid decisions independently in response to a crisis situation especially from the moment it first occurs to the point recovery procedures start While operating in a tense or emotionally charged environment calmly initiates appropriate actions even beyond guidelines that mitigate the safety financial and reputational impact of the crisis
• 4 Must be project oriented with the ability to handle multiple tasks and meet deadlines
• 5 Good customer service skills Manage difficult or emotional customer situations Respond promptly to customer needs Solicit customer feedback to improve service Respond to requests for service and assistance Meet commitments
• 6 Strong communication oral and written critical thinking and analytical ability required a Oral Speaks English clearly and persuasively in positive or negative situations Listens and asks for clarification Responds well to questions Participates in meetings b Written Writes English clearly and informatively Edits work for spelling and grammar Presents numerical data effectively Able to read and interpret written information
• 7 Good planningorganizational skills Ability to prioritize and plan work activities Use time efficiently Plan for additional resources Set goals and objectives Develop realistic action plans
• 8 Good interpersonal skills Ability to focus on solving conflict not blaming Maintain confidentiality Listen to others without interrupting Keep emotions under control Remain open to others ideas Willing to try new things
• 9 Excellent teamwork skills Ability to balance team and individual responsibilities Exhibit objectivity and openness to others views Give and welcome feedback Contribute to building a positive team spirit Put success of team above own interests Able to build morale and group commitments to goals and objectives Supports everyones efforts to succeed
• 10 Excellent attendancepunctuality Must be consistently at work and on time Ensure work responsibilities are covered when absent Arrive at meetings and appointments on time
• 11 Excellent dependability Must be able to follow instructions and respond to management direction Able to take responsibility for own actions Keep commitments Complete tasks on time or notify appropriate person with an alternate plan
• 12 Commitment to diversity Demonstrate knowledge of EEO policy Show respect and sensitivity for cultural differences Promote a harassment free environment
• 13 Strong administrative skills including proficiency with Microsoft Office products and keyboarding skills
• 14 Previous experience with OneSite preferred
• 15 Must have reliable transportation as necessary to safely and effectively carry out the responsibilities listed above
• 16 Ability to pass background and drug screenings
• 17 High school diploma or equivalent required

Job Type

Full time

Benefits

Competitive Benefits Package

401k matching up to 6

Employee assistance program premiums 100 employer paid 200

Discount on rent in our communities

Flexible spending account Health savings account with employer contribution

Life insurance basic paid 100 by employer

Paid time off start at 3 weeks 1st year

Parental leave Professional development assistance Referral Bonus program Vision insurance Schedule Monday to Friday Supplemental Pay Bonus pay Commission LicenseCertification Drivers License and car insurance required

Work Location

In person