Office Assistant/ Event and Enrollment Specialist

SafeSplash Swim School, of Youth Enrichment Brands, LLC.; Plainfield (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Training & development

Free swim lessons for children

Access to swim technology

Job summary

SafeSplash Swim School, of Youth Enrichment Brands, LLC. in Plainfield, NJ is seeking an Office Assistant / Event and Enrollment Specialist. The role involves developing marketing strategies, managing customer relationships, coordinating events, and maintaining an organized environment. Ideal candidates have experience in marketing, social media, and customer service, along with strong communication skills and a passion for working with children. A flexible schedule is required, with some evenings and weekends necessary.

Qualifications

• Proven experience in marketing, social media management, or customer service.
• Strong communication skills, both written and verbal.
• Ability to work in a fast‑paced, team‑oriented environment.
• Familiarity with social media platforms and marketing tools.
• Excellent organizational skills and attention to detail.
• Passion for working with children and promoting aquatic safety.
• Flexible schedule, including evenings and weekends.
• Prior lifeguarding and swim instructor experience a plus.

Responsibilities

• Develop and implement local marketing strategies to boost enrollment.
• Convert trial leads to enrollments.
• Organize a well maintained and clean work environment.
• Assist at the front desk, providing exceptional customer service.
• Coordinate community outreach events and partnerships.
• Track and analyze enrollment metrics to optimize efforts.
• Maintain a welcoming and organized front office environment.
• Collaborate with the team to enhance customer experience.
• Conduct swim lessons as needed.
• Enforce high customer service standards among all employees.

Skills

Marketing experience

Social media management

Customer service

Communication skills

Organizational skills

Team-oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Work/Life Balance
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

What will you do as an Office Assistant / Event and Enrollment Specialist?

• Develop and implement local marketing strategies to boost enrollment.
• Convert trial leads to enrollments.
• Organize a well maintained and clean work environment.
• Assist at the front desk, providing exceptional customer service to visitors and families.
• Coordinate community outreach events and partnerships to promote our swim programs.
• Respond to inquiries via phone, email, and social media promptly and professionally.
• Track and analyze enrollment metrics to optimise marketing efforts.
• Maintain a welcoming and organised front office environment.
• Collaborate with the team to enhance customer experience and retention.
• Willingness to conduct swim lessons.
• Maintain quality customer service by enforcing high customer service standards among all employees.

Requirements

• Proven experience in marketing, social media management, or customer service.
• Strong communication skills, both written and verbal.
• Ability to work in a fast‑paced, team‑oriented environment.
• Familiarity with social media platforms and marketing tools.
• Excellent organisational skills and attention to detail.
• Passion for working with children and promoting aquatic safety.
• High school diploma or equivalent; college degree preferred.
• Flexible schedule, including evenings and weekends.
• Prior lifeguarding and swim instructor experience a plus.

About Us

SafeSplash South Plainfield has been a trusted name in swim education for over a decade, providing exceptional swim lessons tailored for all ages. Our dedicated team is passionate about fostering a love for swimming while ensuring safety and fun, making us a favourite choice among families in the community.

What are we looking for in an Administrative Assistant?

• Office administrative experience.
• Extensive experience with customer experience.
• Finding and hosting events.
• A team‑driven leader: cares about staff and leads with the intent to build up enrollment.
• Flexible schedule: will be required to work some evenings and weekends.