Office Assistant - Continuum of Care

SSM Health; Fond du Lac (WI); On-site; USD 29,000 - 36,000; Part time

Job summary

SSM Health's WI-St Francis Home is seeking an administrative support professional to join the St. Francis Admin team. The role supports clinic operations and patient services, performing clerical tasks in a busy healthcare setting.

The position is 32 hours per week with a day shift, includes every other weekend and rotating holidays. A high school diploma or 10 years of experience and at least one year of experience are required, with strong communication and organizational skills.

Qualifications

• High School diploma/GED or 10 years of work experience.
• One year experience.
• General clerical duties and administrative support.

Responsibilities

• Performs duties under supervision, within well established guidelines and practical knowledge gained from experience.
• Supports clinical staff and management team with department business and patient/resident care. Greets visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
• May provide assistance with programs/software for staff or management team. May assemble and maintain patient/resident charts, and/or electronic health records.
• Responsible for making copies, answering phones, making appointments, and maintaining records. May need to problem solve upstream or downstream impact for patient/resident record issues.
• May be responsible for maintaining office inventory including ordering supplies. Ensures that office equipment is in good working order and requests repairs or maintenance as needed.
• Communicates with patients/residents, families, physicians and other healthcare team members about patient care according to protocol.
• Performs other duties as assigned.

Education

High School diploma/GED or 10 years of work experience

Job description

It's more than a career, it's a calling.

WI-St Francis Home

Worker Type:

Regular

Job Highlights:

Join a team where your work matters - every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Department:

St. Francis Admin

Schedule:

32 hours per week, 6am-2:30pm

Weekends/Holidays:

Includes every other weekend and rotating holidays

Job Summary:

Supports clinic, department or program in an administrative capacity.

Job Responsibilities and Requirements:

Primary Responsibilities

• Performs duties under supervision, within well established guidelines and practical knowledge gained from experience.
• Supports clinical staff and management team with department business and patient/resident care. Greets visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
• May provide assistance with programs/software for staff or management team. May assemble and maintain patient/resident charts, and/or electronic health records.
• Responsible for making copies, answering phones, making appointments, and maintaining records. May need to problem solve upstream or downstream impact for patient/resident record issues.
• May be responsible for maintaining office inventory including ordering supplies. Ensures that office equipment is in good working order and requests repairs or maintenance as needed.
• Communicates with patients/residents, families, physicians and other healthcare team members about patient care according to protocol.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

Experience

• One year experience

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department:

8050020068 SNF St Francis Admin

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

32

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.