Office Assistant 3 (Human Resources)

State University of New York at Fredonia; Village of Fredonia (NY); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition benefits

Paid leave

Job summary

The State University of New York at Fredonia seeks a full-time Office Assistant 3 (Human Resources) in the Human Resources Department. The role supports HR tasks, payroll records, onboarding, and campus inquiries, with a Monday–Friday 8:00am–4:30pm schedule.

Minimum qualifications include Civil Service Eligible List or eligibility for reassignment, with competitive benefits and retirement plans. Campus diversity initiatives and compliance are emphasized in the hiring process.

Qualifications

• Must have Civil Service Eligible List or be eligible for reassignment, lateral transfer, or promotion.

Responsibilities

• Process personnel transactions, benefit applications, and claims.
• Maintain and manage personnel and payroll records.
• Conduct new employee orientation sessions.
• Provide guidance on personnel procedures, policies, and processes.
• Manage benefit claims processing.

Job description

About State University of New York at Fredonia:

The State University of New York at Fredonia is a comprehensive, selective, public, residential, liberal arts university located in beautiful Western New York, just minutes from Lake Erie. Founded in 1826, the university is among the oldest in the SUNY system. Fredonia is home to a world-renowned School of Music and awards both bachelor's and master's degrees in over 100 degree programs in the liberal arts, natural and social sciences, mathematics, education, and business. Fredonia also features cutting-edge programs in the emerging fields of technology, service, and communication. The university has continually ranked as a "best university" in U.S. News & World Report since 1989.

Fredonia is known for its strong academic programs, attractive architecture and grounds, rich campus life, and commitment to student engagement and success. Fredonia is focused on ensuring that all Fredonia students, utilizing knowledge developed through a broad range of intellectual experiences, will be:

Skilled (develop Intellectual and Applied Skills, Literacies and Knowledge),
Connected (engage Community and Diversity: Local Stewardship, Global Citizenship),
Creative (demonstrate Scholarship, Artistry, and Innovation), and
Responsible (activate Sustainability, Ethics, Leadership, and Professionalism).

Job Description:

The office of University Services seeks qualified candidates for an Office Assistant 3 (Human Resources), SG14, in the Human Resources Department. Work schedule is Monday - Friday, 8am-4:30pm.

KEY RESPONSIBILITIES

Incumbents in the OA3 (HR) positions spend most of their work time performing activities related to human resources management. Their work may closely resemble those of other Office Assistants, and their tasks may encompass the broad range of Office Assistant tasks.

• Processing personnel transactions, employee benefit applications, and claims, including supervision of other staff performing these functions, if applicable.
• Maintain and manage the maintenance of a variety of personnel and payroll office records.
• Conduct new employee orientation sessions.
• Provide employees and managers with information on and interpretations of the agency's personnel procedures and policies, the personnel transaction process, attendance rules, employee programs, or other aspects of the personnel system.
• Manage the processing of employee benefit claims.
• Recruitment/onboarding responsibilities, which may include gaining subject matter expertise in Civil Service processes, managing job postings and ensuring processes keep moving timely, oversight of onboarding, campus support such as devising helpful reference material for campus use.
• Managing intake meetings to determine appropriate referral/documentation, including around recruitment, personnel, or benefits.
• Coordinate online compliance training system to upload custom training/documents, issue training to campus, and report/track outstanding completion.
• Welcoming Campus Presence: Serves as a warm, professional first point of contact for our department, creating a positive experience for visitors and front desk inquiries.
• Supportive & Trusted Resource: Enjoys being a reliable guide and helpful point of contact for the broader campus community.
• Thoughtful Communicator: Navigates sensitive or complex conversations with empathy, discretion, and care.
• Self-Directed & Dependable: Takes pride in managing routine tasks competently and executing daily responsibilities with consistency.
• Sound Judgment: Brings thoughtful decision-making and a professional approach to daily operations.
• Detail-Oriented Focus: Enjoys staying organized and accurate while managing records, data entry, routine workflows, and team communications.
• Proactive Spirit: Takes initiative to identify priorities, solve problems, and keep processes moving smoothly.
• Collaborative & Adaptable: Thrives in a team-oriented environment and willingly lends support across campus projects within appropriate scope.

Requirements:

MINIMUM QUALIFICATIONS

Civil ServiceEligible List:
Taken and passed the Office Assistant 3 (Human Resources) exam.

OR
Eligible for Reassignment Requirement/Lateral Transfer, Reinstatement, or Promotion.

Transfer Candidates must have one year of permanent competitive, non-competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

Additional Information:

Competitive compensation plus comprehensive benefits plan including health, dental, and vision insurance and retirement plan options including a fixed pension plan or a 401(A) with generous employer contributions;
Paid leave provisions including sick and holiday leave; impressive educational benefits including tuition-free study plus supplemental tuition aid;
A rich array of services, programs and benefits to help employees advance in their career and enhance the quality of their personal life, including professional development programs and services, employee EAP and wellness programs, discounted membership to the on-campus fitness center, and access to the Campus and Community Child Care Center.

Other:

This is a full-time, 12-month, permanent (upon completion of probationary period), SG14, CSEA represented position with an entry level salary of $59,049.

Visa sponsorship is notavailable for this position.

Fredonia prides itself on an outstanding workforce. To continually support organizational excellence, the university conducts background screens on applicants.

An affirmative Action, Equal Opportunity Employer, Fredonia provides for, and promotes, equal opportunity employment, compensation, and other terms and conditions of employment, without discrimination.

Pursuant to University policy, the University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, or domestic violence victim status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.

The University's policy is in accordance with federal and state laws and regulations prohibiting unlawful discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.

SUNY Fredonia is actively recruiting diverse faculty of all backgrounds. In efforts and our commitment to the goal of building a diverse workforce we are participating in PRODiG. PRODiG ("Promoting Recruitment, Opportunity, Diversity, Inclusion and Growth") aims to increase the representation of historically underrepresented faculty at SUNY including underrepresented minority ("URM") faculty in general and women faculty of all races in STEM fields ("WSTEM"). Click this link https://www.suny.edu/prodig/ to find out more about PRODiG.

Application Instructions:

Interested candidates shall apply and submit the required documents listed below by clicking on the APPLY NOW button. Complete applications received byOctober 10, 2026will be given full consideration. Names and contact information for three professional references are required as part of the application.

• Resume/CV

Note: After submitting your Resume/CV, the subsequent page gives you instructions that enable you to upload the additional, required documents.

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