Office Assistant 2

State of Alaska; Palmer (AK); On-site; USD 42,000 - 56,000; Full time

Job summary

The State of Alaska is seeking a detail‑oriented clerical professional to support the Palmer Judicial Services Unit within the Department of Public Safety. You will process warrants and writs from multiple agencies and assist the community while upholding confidentiality.

Applicants must meet Alaska residency requirements and demonstrate strong computer skills, accuracy, and customer service. A high school diploma or equivalent is required.

Qualifications

• High school diploma or equivalent.
• One year of clerical experience with tasks like greeting clients, phones, typing, filing, data entry, payments, and logs.
• Education from an accredited college may substitute for the required experience.
• Some positions may require a valid driver's license and be 18 years of age or older.
• Typing ability may be required in recruitment and selection.

Responsibilities

• Process warrants and writs for Palmer Judicial Services Unit.
• Support the Alaska State Troopers and Department of Public Safety mission.
• Maintain logs, answer inquiries, and provide quality customer service.

Skills

Attention to Detail

Computer Skills

Customer Service

Adaptability

Education

High school diploma or equivalent

Job description

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirement in order to be considered for employment at this time.

WHAT YOU WILL BE DOING:

To provide support for the Palmer Judicial Services Unit of the Department of Public Safety by processing warrants and writs received from the Alaska Court System, Department of Juvenile Justice, Department of Corrections Probation/Parole, Child Support Services Division, Attorney General's Office, District Attorney Office, as well as individuals in the community.

OUR ORGANIZATION, MISSION, AND CULTURE:

The Alaska State Troopers' mission is to preserve the peace, enforce the law, prevent and detect crimes, and protect life and property. As a member of the Alaska State Troopers, you will be instrumental in ensuring this mission is met by providing direct support for the Palmer Judicial Services Unit and its Court Services Officers, as well as the Department of Public Safety.

As a member of one of the most unique law enforcement agencies in the nation, you will be part of a team that embraces the core values of loyalty, integrity, courage, compassion, leadership and accountability. In this busy office, you will work with a phenomenal team of professionals, both civilian and commissioned.

THE BENEFITS OF JOINING OUR TEAM:

• competitive health and retirement benefits
• paid personal leave with generous leave accrual
• twelve (12) paid holidays

THE WORKING CONDITIONS YOU CAN EXPECT:

The Palmer Judicial Services Unit is located in the Palmer Courthouse. The daily work environment consists of a friendly team of like-minded civilian and commissioned staff dedicated to the Alaska State Trooper's and the Alaska Bureau of Judicial Services mission.

WHAT WE ARE LOOKING FOR:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work
• Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment

QUALIFICATIONS

• High school diploma or the equivalent.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
• Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
• Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

BACKGROUND CHECK

This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.

CONFIDENTIALITY AGREEMENT

The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer’s name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.

NOTE

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or [phone] in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or [phone] if you are located in the Juneau area. Requests for information may also be emailed to [e-mail].

CONTACT

Tara Alley

Administrative Assistant 3

Phone: [phone]

[e-mail]