Criminal Justice Technician 2 (Operations, PCN 20-5802)

State of Alaska; Ketchikan (AK); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health benefits (medical/dental/vision

Life insurance with extra coverage

Disability insurance

Paid sick leave

Vacation and holidays

Retirement plan

Annuity and Deferred Compensation

Job summary

The Department of Corrections, Division of Institutions, is recruiting for a Criminal Justice Technician 2 position at the Ketchikan Correctional Center in Ketchikan, Alaska. You will verify prisoner time accounting, assist with bookings, and support the Electronic Monitoring program.

This role supports Correctional Officers and operations staff, with emphasis on integrity, computer skills, interpersonal and written/oral communication, and strong problem-solving and reasoning abilities.

Qualifications

• Competency-based minimum qualifications govern this role and assess KSAs for success.
• Key competencies include integrity, computer skills, interpersonal and written/oral communication, problem solving, and reasoning.
• Equivalent combinations of education and/or paraprofessional or professional experience in related fields are acceptable.

Responsibilities

• Verify and certify the accuracy of prisoner time accounting and assist with prisoner bookings.
• Assist with the Electronic Monitoring (EM) program as needed.
• Process and assist with prisoner mail.
• Review and approve prisoner commissary items.
• Maintain all facility training schedules and track yearly certifications.

Skills

Integrity/Honesty

Computer Skills

Interpersonal Skills

Oral and Written Communication

Problem Solving

Reasoning

Education

Education/Experience Equivalency

Job description

The Department of Corrections, Division of Institutions, is recruiting for a Criminal Justice Technician 2 position for the Ketchikan Correctional Center (KCC) in Ketchikan, Alaska.

Watch Alaska DOC's video here:

DOC 2026_45 sec

What You Will Be Doing:

• Verify and certify the accuracy of prisoner time accounting, learn and assist with prisoner bookings.
• Assist with the Electronic Monitoring (EM) program as needed.
• Process and assist with prisoner mail.
• Review, approve, purchase prisoner commissary items.
• Maintain all facility training schedules and track yearly certifications.

Our Mission, Values, and Culture:

The Division of Institutions’ mission is to promote public safety. You will be contributing to that by supporting staff with administrative and criminal justice duties. You will be a valuable member of a team who accomplishes all support functions for Correctional Officers and operations staff.

Benefits of Joining Our Team:

• health benefits (medical/dental/vision)
• employer provided life insurance with additional coverage available
• short term and long-term disability options
• Paid sick leave, vacation days and holidays.
• Leave accrual rates go up with numbers of years of service
• the State offers retirement
• Annuity and Deferred Compensation plans.

The Working Environment You Can Expect:

Be part of team where your contributions are recognized and valued. You will be providing essential support to Correctional Officers charged with protecting public safety, within the secure areas of the Correctional Center.

Who we are looking for:

We are interested in candidates who possess some or all of the following position specific competencies:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

Competency Based Minimum Qualifications Instructions

This job class uses competency based minimum qualifications. Please ensure your application supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Successful completion of training under a formally established Criminal Justice Technician 1-2 flexible staffing training plan with the State of Alaska;

OR

Any combination of education and/or experience that provides the applicant with competencies in:

• Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

Equivalent to those typically gained by:

Any combination of education and/or paraprofessional or professional experience or service in criminal justice, juvenile justice, probation, parole, public safety, law enforcement, corrections, court, legal services, law office, social services, social sciences, or public assistance programs or functions.

SPECIAL NOTICE

Valid Driver's License preferred.

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part‑time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

PREA NOTIFICATION

The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institutions.
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

CRIMINAL HISTORY CHECKS/APSIN/ACOMS

Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

FINGERPRINT NOTICE

All Department of Corrections employees are required to be fingerprinted. The successful candidate must pass a criminal history check.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or [phone] (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or [phone] if you are located in the Juneau area. Requests for information may also be emailed to [e-mail].

For applicant password assistance please visit:

https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Contact

Bertha Williams
Administrative Assistant 2
907-228-7360
[e-mail]