Office Assistant 1 (PCN 20-5442)

State of Alaska; Wasilla (AK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free on-site gym

Low-cost lunches

On-site parking

Flexible 4/10 schedules

Job summary

Goose Creek Correctional Center, part of the State of Alaska, is seeking an Office Assistant 1. The role involves reception, clerical tasks and handling calls for inmate court appearances, attorneys and the public. You will support scheduling and maintain staff contact information.

The position emphasizes accurate record keeping, teamwork and adherence to facility procedures in a corrections environment.

Qualifications

• Minimum education requirements include high school diploma or GED, or college acceptance in good standing.
• WorkKeys: Graphic Literacy, Applied Math and Workplace Documents at level 3 or higher.

Responsibilities

• Support Office Assistant 2 Scheduler with scheduling tasks.
• Answer and direct calls for inmate court appearances, attorney communications and public inquiries.
• Provide reception coverage and general clerical support; update employee contact list.
• Update the DOC phone book for GCCC and share copies with staff.

Skills

Accountability

Computer Skills

Interpersonal Skills

Oral and Written Communication

Education

High school diploma or GED

Acceptance in full standing by an accredited college

Career Readiness Certificate with ACT WorkKeys

Job description

The Department of Corrections, Division of Institutions, is recruiting for an Office Assistant 1 position at Goose Creek Correctional Center (GCCC) in Mackenzie Point, Alaska.

Job Description

The Department of Corrections, Division of Institutions, is recruiting for an Office Assistant 1 position at Goose Creek Correctional Center (GCCC) in Mackenzie Point, Alaska.

Watch Alaska DOC's Video Here

DOC 2026_45 sec

What You Will Be Doing

• Supporting the Office Assistant 2 Scheduler with scheduling tasks
• Answering and directing calls for inmate telephonic court appearances, attorney communications, and public inquiries, ensuring they reach the appropriate departments
• Providing reception coverage and general clerical support for the facility as needed as well as regularly updating the GCCC employee contact list
• Updating the Department of Corrections phone book for GCCC, providing copies to department heads and keeping the updated copy in the shared folder for staff

Our Mission, Values, And Culture

The mission of the Alaska Department of Corrections is to promote public safety. Our division provides secure confinement, access to reformative programs, and offender management planning that promotes successful community reentry.

Benefits Of Joining Our Team

When working for Goose Creek Correctional Center, you’ll be a vital part of a collaborative team, with opportunities for extensive learning about correctional settings and processes. In addition, we offer:

• Flexible work schedules – 4/10 schedules available based on facility needs
• On-site amenities including a free on-site gym with locker rooms and showers for employee use only
• Low-cost lunches available 7 days a week
• Convenient parking in a well-lit & maintained lot with winter plug-ins and a scenic drive to work while avoiding the congested commute to Anchorage!

The Working Environment You Can Expect

Goose Creek Correctional Center is a minimum/medium custody facility that houses up to 1500 inmates and employs over 350 staff. You will be working in an office environment with other staff daily, with the potential of working around inmates.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hosties, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking in to account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and response appropriately.

Minimum Qualifications

High school diploma or G.E.D.;

OR

Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program);

OR

A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).

Special Note

ACT WorkKeys® skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers.

"Acceptance in full standing" means acceptance to a post-secondary program by a college or university and does not require enrollment or participation in the program. This includes acceptance in a program offering college credits while in high school, or both high school and college credits, but does not include taking advanced placement courses in high school.

Some positions in this class require the incumbent operate a State vehicle. Such positions require the selected candidate possess a valid driver's license and be 18 years of age or older on or before the first day of employment.

Additional Required Information

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

EDUCATION

If post‑secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post‑secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post‑secondary institution. It is your responsibility to provide such evidence when applying.

Work Experience

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full‑or part‑time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

PREA NOTIFICATION

Requirements

The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution;
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

CRIMINAL HISTORY CHECKS/APSIN/ACOMS

Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

FINGERPRINT NOTICE

All Department of Corrections employees are required to be fingerprinted. The successful candidate must pass a criminal history check.

DRIVER'S LICENSE REQUIREMENT

Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or [phone] (TTY) or correspond with the Division of Personnel& Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or [phone] if you are located in the Juneau area. Requests for information may also be emailed to [e-mail].

For applicant password assistance, please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Contact Information

Dorothy Anderson

Administrative Assistant 2

907-864-8123

[e-mail]

Careers With The State Of Alaska Offer MANY Benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees).

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
  • AVTEC
  • Confidential
  • Correctional Officers
  • Marine Engineers
  • Mt. Edgecumbe Teachers
  • Supervisory
  • Unlicensed Vessel Personnel/Inland Boatman's Union
  • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long‑term and short‑term disability
  • Accidental Death and Dismemberment
  • Long‑term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee‑funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See https://drb.alaska.gov/retiree/ for additional information

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Twelve (12) paid holidays a year

01 Do you have any periods of unemployment in a 24-hour institution setting where you were responsible for the care and custody of other that are not already included in your job application (such as correctional facilities, juvenile facilities, or resident treatment centers)? If so, provide the names of each institution, your job titles, and dates of employment in the space below.

02 Have you ever initiated or engaged in a sexual assault and/or sexual abuse in prison, jail, lockup, community confinement facility, juvenile facility or other institutions?

• Yes
• No

03 Have you ever been the subject of an investigation for engaging, or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse?

• Yes
• No

04 Have you ever been disciplined, terminated, or resigned in lieu of an employment action surrounding allegations of sexual harassment, sexual abuse, or assault?

• Yes
• No

05 Have you ever been civilly or administratively adjudicated to have engaged in the activity described in the prior questions above related to sexual abuse or sexual activity?

• Yes
• No

06 If you responded "Yes" to the any of the four preceding questions, please describe each incident, including dates and locations, in the text box below.

Required Question