Office Assistant 2 (PCN 20-6690)

State of Alaska

Anchorage (AK)

On-site

USD 44,000 - 54,000

Full time

5 hours ago

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Benefits offered by this job

Dynamic team

DOC professionals

Training and mentoring

Job summary

The Department of Corrections in Alaska seeks an Office Assistant 2 for the Anchorage Correctional Complex to manage inmate property and financial accounts. You will perform precise data entry, handle large cash amounts, and ensure inmates receive their belongings and funds upon release, supporting a secure correctional environment.

The role emphasizes customer service, computer skills, and adaptability within a team that works day or night shifts on a 75-hour rotation.

Qualifications

High school diploma or the equivalent.
One year of clerical experience including greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Education may substitute for experience per the substitution clause.

Responsibilities

Independently manage inmate property and financial accounts for 800–1,000 inmates.
Perform accurate data entry and cash handling.
Maintain accountability through ACOMS and ensure belongings/funds are provided on release.

Skills

Customer Service

Computer Skills

Flexibility

Education

High school diploma or equivalent

Tools

ACOMS

Job description

The Department of Corrections, Division of Institutions, is recruiting for an Office Assistant 2 for the Anchorage Correctional Complex (ACC), located in Anchorage, Alaska.

Job Description

The Department of Corrections, Division of Institutions, is recruiting for an Office Assistant 2 for the Anchorage Correctional Complex (ACC), located in Anchorage, Alaska.

Watch Alaska DOC's Video Here

DOC Extended Cut.mp4 (vimeo.com)

What You Will Be Doing

This position in the Property Section at the Anchorage Correctional Complex involves independently managing inmate property and financial accounts for a population of 800–1,000 inmates. Responsibilities include accurate data entry, handling large sums of cash, maintaining accountability through ACOMS, and ensuring inmates receive their belongings and funds upon release.

Our Mission, Values, And Culture

The Alaska Department of Corrections focuses on public safety through secure confinement, rehabilitation, and community reintegration. It upholds professionalism, respects victims' rights, and ensures humane treatment of offenders. Staff create a safe environment that promotes daily reform and personal growth.

Benefits Of Joining Our Team

Work with a dynamic group of individuals.
Work with a variety of experienced DOC professionals.
Assist and promote personal growth of subordinates through training, coaching, and mentoring.

The Working Environment You Can Expect

This position operates within a team that includes Correctional Officers, following the same shift schedule. The duty cycle consists of a 75-hour rotation, working one week on and one week off, with either day or night shifts alternating every 13 weeks.

Who We Are Looking For

Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Products and services; is committed to providing quality products and services.
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.

Minimum Qualifications

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note

"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

REQUIRED DOCUMENTS:

Resume
3 Professional References
Last 3 Performance Evaluations

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

RECRUITMENT DIFFICULTIES

Starting salary may be approved up to Step D-$23.65, if criteria are met.

Education

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

Special Instructions For Foreign Education

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post‑secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post‑secondary institution. It is your responsibility to provide such evidence when applying.

Work Experience

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

Prea Notification

The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institutions.
Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or
Has been civilly or administratively adjudicated to have engaged in the activity described above.

Criminal History Checks/Apsin/Acoms

Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

Fingerprint Notice

All Department of Corrections employees are required to be fingerprinted. The successful candidate must pass a criminal history check.

Driver License Requirement

Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty.

Eeo Statement

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal‑opportunity employer.

Workplace Alaska Application Questions & Assistance

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Contact Information

Oscar M. Zapata

Administrative Officer 2

907-269-4204

oscar.zapata@alaska.gov

Careers With The State Of Alaska Offer MANY Benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

Health insurance, which includes employer contributions toward medical/vision/dental
The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
AVTEC
Confidential
Correctional Officers
Marine Engineers
Mt. Edgecumbe Teachers
Supervisory
Unlicensed Vessel Personnel/Inland Boatman's Union
Exempt employees (not covered by collective bargaining)
The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
General Government
Labor, Trades and Crafts
Public Safety Employees Association
Masters, Mates & Pilots
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

Group-based insurance premiums for
Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program
Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See https://drb.alaska.gov/retiree/ for additional information

Paid Leave & Other Benefits

Personal leave with an accrual rate increase based on time served
Twelve (12) paid holidays a year

Do you have any periods of employment in a 24-hour institutional setting where you were responsible for the care and custody of others that are not already included in your job application (such as correctional facilities, juvenile facilities, or residential treatment centers)? If so, provide the name of each institution, your job title(s), and dates of employment in the space below.

Have you ever initiated or engaged in a sexual assault and/or sexual abuse in prison, jail, lockup, community confinement facility, juvenile facility or other institutions?

Have you ever been the subject of an investigation for engaging, or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse?

Have you ever been disciplined, terminated, or resigned in lieu of an employment action surrounding allegations of sexual harassment, sexual abuse, or assault?

Have you ever been civilly or administratively adjudicated to have engaged in the activity described in the prior questions above related to sexual abuse or sexual activity?

If you responded "Yes" to the any of the four preceding questions, please describe each incident, including dates and locations, in the text box below.