Office Assistant 1 (PCN 20-5442)

State of Alaska; Point MacKenzie (AK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

4/10 schedules

On-site gym

Low-cost lunches

Free parking

Job summary

Goose Creek Correctional Center is seeking an Office Assistant 1 to support administrative tasks and reception at Mackenzie Point, Alaska. The role involves handling calls, coordinating with the Scheduler, and maintaining staff contact information.

You will work under supervision, contributing to a secure and well-organized facility environment with strong emphasis on accountability and teamwork.

Qualifications

• High school diploma or GED required or equivalent academic standing.
• Acceptance to a postsecondary program may be used to meet minimums.
• ACT WorkKeys required or acceptable career readiness evidence.

Responsibilities

• Support scheduling tasks for the Office Assistant 2 Scheduler.
• Answer and direct calls for inmate telephonic court appearances and public inquiries.
• Provide reception coverage and clerical support for the facility as needed.
• Maintain and update the GCCC employee contact list and phone book.

Skills

Interpersonal skills

Oral and written communication

Computer skills

Customer service

Education

High school diploma or GED

Acceptance in full standing by college

Career Readiness Certificate (ACT WorkKeys scores)

Job description

Department of Corrections, Division of Institutions – Office Assistant 1 – Goose Creek Correctional Center (GCCC), Mackenzie Point, Alaska

Watch Alaska DOC's video here:

DOC 2026_45 sec

What You Will Be Doing:

Under the supervision of the Administrative Officer 2, this position is responsible for a variety of administrative and reception-related duties, including but not limited to:

• Supporting the Office Assistant 2 Scheduler with scheduling tasks
• Answering and directing calls for inmate telephonic court appearances, attorney communications, and public inquiries, ensuring they reach the appropriate departments
• Providing reception coverage and general clerical support for the facility as needed as well as regularly updating the GCCC employee contact list
• Updating the Department of Corrections phone book for GCCC, providing copies to department heads and keeping the updated copy in the shared folder for staff

Our Mission, Values, and Culture:

The mission of the Alaska Department of Corrections is to promote public safety. Our division provides secure confinement, access to reformative programs, and offender management planning that promotes successful community reentry.

Benefits of Joining Our Team:

When working for Goose Creek Correctional Center, you’ll be a vital part of a collaborative team, with opportunities for extensive learning about correctional settings and processes. In addition, we offer:

• Flexible work schedules – 4/10 schedules available based on facility needs
• On-site amenities including a free on-site gym with locker rooms and showers for employee use only
• Low-cost lunches available 7 days a week
• Convenient parking in a well-lit & maintained lot with winter plug‑ins and a scenic drive to work while avoiding the congested commute to Anchorage!

The Working Environment You Can Expect:

Goose Creek Correctional Center is a minimum/medium custody facility that houses up to 1500 inmates and employs over 350 staff. You will be working in an office environment with other staff daily, with the potential of working around inmates.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position specific competencies:

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost‑effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hosties, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking in to account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to non‑verbal cues, and response appropriately.

High school diploma or G.E.D.;

OR

Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program);

OR

A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).

Special Note:

ACT WorkKeys® skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers.

"Acceptance in full standing" means acceptance to a post‑secondary program by a college or university and does not require enrollment or participation in the program. This includes acceptance in a program offering college credits while in high school, or both high school and college credits, but does not include taking advanced placement courses in high school.

Some positions in this class require the incumbent operate a State vehicle. Such positions require the selected candidate possess a valid driver's license and be 18 years of age or older on or before the first day of employment.

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

EDUCATION

If post‑secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post‑secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post‑secondary institution. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full‑or part‑time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

PREA NOTIFICATION

The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution;
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

CRIMINAL HISTORY CHECKS/APSIN/ACOMS

Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

FINGERPRINT NOTICE

All Department of Corrections employees are required to be fingerprinted. The successful candidate must pass a criminal history check.

DRIVER'S LICENSE REQUIREMENT

Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465‑4095 in Juneau or (907) 465‑3412 (TTY) or correspond with the Division of Personnel& Labor Relations at: P. O. Box 110201, Juneau, AK 99811‑0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587‑0430 (toll free) or (907) 465‑4095 if you are located in the Juneau area. Requests for information may also be emailed to [e-mail].

For applicant password assistance, please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Dorothy Anderson
Administrative Assistant 2
907-864-8123
[e-mail]