Office Assistant

Inland Group; Spokane (WA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Annual bonus

Medical, Dental, Vision insurance

401(k) with company match

Paid time off

Relocation assistance available

Job summary

Inland Group in Spokane, WA is seeking a detail-oriented Office Assistant to support the Inland team with day-to-day front office operations and create a welcoming office environment.

You will handle calls, mail, scheduling, supplies, events, and basic accounting tasks while providing excellent customer service and clear communication. This role emphasizes teamwork, organization, and proactive administration.

Qualifications

• 1–2 years of relevant experience in customer service or office setting.
• Associate's or Bachelor's degree preferred; High School diploma or equivalency certificate required.
• Proficiency with MS Office (Excel, Outlook, Teams, Word).
• Excellent written and verbal communication skills in English.

Responsibilities

• Provide a warm and welcoming first impression for visitors, vendors, and employees.
• Receive and route incoming calls, mail, packages, emails, and faxes; prepare mail and packages for outbound shipping.
• Assist with monthly administrative duties (expense reports, accounting, etc.).
• Maintain conference rooms, kitchen, and common areas; ensuring they are adequately stocked, clean and organized.
• Manage scheduling for conference rooms meetings and monitor availability.
• Order, stock, and maintain inventory for office supplies, printer ink/tonner, coffee, and break room supplies and snacks.
• Update company directories, calendars, office map, parking map, and current job list and distribute accordingly.
• Organize and plan monthly catered lunches for the office.
• Assist with planning and coordinating various events throughout the year.
• Send out monthly anniversary and birthday cards for associates.
• Provide monthly support to accounting as requested.
• Maintain filing system and provide various project support as requested.
• Respond to administrative inquiries and questions, among other duties assigned.

Skills

Team player

Proactive

Organized

Self-motivated

Excellent communication

Customer service

Time management

Independent work

Driver's license

Education

Associate's or Bachelor's degree preferred

High School diploma or equivalency certificate required

Tools

MS Office (Excel, Outlook, Teams, Word)

Job description

Who We Are

Inland Group is a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. Based in Spokane, WA, with properties across the United States, we have led with heart for the past 50 years. We have set ourselves apart as an industry leader who genuinely cares for our people and the product. Our success is a result of our team and culture– we take a relational and entrepreneurial approach to business and our team members are authentic, curious, natural leaders who value the greater team. We love what we do, and we are committed to excellence in our work.

Who We Are

Inland Group is a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. Based in Spokane, WA, with properties across the United States, we have led with heart for the past 50 years. We have set ourselves apart as an industry leader who genuinely cares for our people and the product. Our success is a result of our team and culture– we take a relational and entrepreneurial approach to business and our team members are authentic, curious, natural leaders who value the greater team. We love what we do, and we are committed to excellence in our work.

The Position

We are hiring for a detailed and relational Office Assistant to join our team in Spokane, WA. As the Office Assistant, you will provide support to all members of the Inland team while building and maintaining a great working rapport. In this role, you will be responsible for the day-to-day front office operations.

• Provide a warm and welcoming first impression for visitors, vendors, and employees as they enter the office.
• Ensure the office is well-kept and always organized.
• Receive and route incoming phone calls, mail, packages, emails, and faxes; prepare mail and packages for outbound shipping.
• Assist with monthly administrative duties (expense reports, accounting, etc.).
• Maintain conference rooms, kitchen, and common areas; ensuring they are adequately stocked, clean and organized.
• Manage scheduling for conference rooms meetings and monitor availability.
• Order, stock, and maintain inventory for office supplies, printer ink/tonner, coffee, and break room supplies and snacks.
• Update company directories, calendars, office map, parking map, and current job list and distribute accordingly.
• Organize and plan monthly catered lunches for the office.
• Assist with planning and coordinating various events throughout the year.
• Send out monthly anniversary and birthday cards for associates.
• Provide monthly support to accounting as requested.
• Maintain filing system and provide various project support as requested.
• Respond to administrative inquiries and questions, among other duties assigned.

Other Duties

This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may be asked to perform additional tasks in order to meet the needs of the organization.

What We Are Seeking

An engaging and team-focused Office Assistant with a positive demeanor and natural ability to connect with others.

• Must be a team player who takes a “we over me” approach to building and sustaining relationships with others.
• Must be proactive, resourceful, and organized in day-to-work routine.
• Must be determined, ambitious, and self-motivated.
• Excellent written and verbal communication skills; must be proficient in speaking, reading, and writing in English.
• Excellent interpersonal and customer service skills.
• Effective time management skills and ability to work independently.
• 1-2 years of relevant experience in customer service or office setting.
• Associate's or Bachelor’s degree preferred, High School diploma or equivalency certificate required.
• Proficiency with MS Office (Excel, Outlook, Teams, Word, etc.).
• Valid driver’s license and insured, operable vehicle.

Compensation & Benefits

• Competitive pay $22-$23 per hour (based on experience).
• Annual bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, & Vision insurance.
• Flexible Spending Accounts- for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.
• Relocation assistance available.

Physical Requirements

• Sitting: 2-7 hours/day.
• Walking: 1-2 hours/day.
• Climbing: 0-3 hours/day stairs.
• Lifting: 10-25 lbs. occasionally.
• Endurance: light to moderate energy.
• Manual Dexterity: frequent fine motor skills.
• Near Vision: minimal near vision.

Environmental and Safety Factors

• Weather: work is primarily indoors in a temperature-controlled office environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.
• Noise: frequent exposure to typical office environment noise levels including conversational voice levels; infrequent exposure to high-volume office equipment (e.g., shredder).
• Pace of Work: great, multi-tasking/pressure paced environment.

Here at Inland Group, we are committed to offering an inclusive and accessible experience for all job applicants and associates. We are proud to be an equal opportunity employer, and we do not discriminate against applicants or associates based on race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law. Applicants with disabilities may be entitled to reasonable accommodation for the job application and hiring process. If you need assistance completing this application due to a disability, please contact our Human Resources Department.