Mail Room Clerk

The Inland Real Estate Group of Companies; Oak Brook (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance (PPO)

401(k) plan with company match

Vacation time and holidays

Sick time

Tuition reimbursement

Company-paid life insurance

Disability insurance

Paid parental leave

Job summary

The Inland Real Estate Group, LLC is seeking a dependable Mail Room Clerk to support the daily operations of our corporate office. You will receive, sort, and distribute mail, process outgoing shipments, coordinate vendor logistics, and maintain records across multiple locations.

Ideal candidates demonstrate strong organizational skills, customer service excellence, and the ability to work both independently and as part of a team.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a satisfactory driving record.
• Ability to lift and move packages weighing up to 50 pounds.
• Strong organizational and time management skills.
• Excellent customer service and communication abilities.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to work independently and as part of a team.

Responsibilities

• Receive, inspect, and verify incoming deliveries for accuracy and damage.
• Sort and distribute mail, packages, and interoffice correspondence.
• Prepare and process outgoing shipments through UPS, FedEx, USPS, and courier services.
• Package materials and generate shipping labels, tracking information, and required documentation.
• Coordinate delivery and pickup schedules with shipping vendors.
• Maintain shipping, receiving, and package tracking records.
• Monitor inventory levels and replenish office, mailroom, and shipping supplies.
• Transport mail, office supplies, records, and business materials between company offices and vendors.
• Assist with conference room setups, office moves, furniture deliveries, and special projects.
• Operate mailroom and shipping equipment, including postage machines, scanners, and label printers.
• Research and resolve shipping discrepancies and delivery issues.
• Maintain a clean, safe, and organized mailroom and shipping area.
• Support additional administrative, facilities, and office services functions as needed.

Skills

Organization

Time management

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

We are seeking a dependable, organized, and customer-focused Mail Room Clerk to support the daily operations of our corporate office. In this role, you will be responsible for receiving and distributing mail and packages, coordinating outgoing shipments, maintaining office and shipping supplies, and transporting business materials between company locations and vendors.
If you enjoy a fast-paced environment, take pride in providing excellent service, and have strong organizational skills, we encourage you to apply.
What You’ll Do

As our Mail Room Clerk, you will:

• Receive, inspect, and verify incoming deliveries for accuracy and damage.
• Sort and distribute mail, packages, and interoffice correspondence.
• Prepare and process outgoing shipments through UPS, FedEx, USPS, and courier services.
• Package materials and generate shipping labels, tracking information, and required documentation.
• Coordinate delivery and pickup schedules with shipping vendors.
• Maintain shipping, receiving, and package tracking records.
• Monitor inventory levels and replenish office, mailroom, and shipping supplies.
• Transport mail, office supplies, records, and business materials between company offices and vendors.
• Assist with conference room setups, office moves, furniture deliveries, and special projects.
• Operate mailroom and shipping equipment, including postage machines, scanners, and label printers.
• Research and resolve shipping discrepancies and delivery issues.
• Maintain a clean, safe, and organized mailroom and shipping area.
• Support additional administrative, facilities, and office services functions as needed.

What We’re Looking For
Required Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a satisfactory driving record.
• Ability to lift and move packages weighing up to 50 pounds.
• Strong organizational and time management skills.
• Excellent customer service and communication abilities.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to work independently and as part of a team.

Preferred Qualifications

• 1-3 years of experience in shipping, receiving, mailroom, warehouse, facilities, or a related role.
• Experience working in a corporate office environment.
• Familiarity with shipping carriers, tracking systems, and logistics processes.

Additional Requirements

• Ability to operate a company vehicle and/or personal vehicle for business purposes in accordance with company policies.
• Must maintain automobile liability insurance if using a personal vehicle for business-related travel.
• Ability to travel locally between company offices, postal facilities, storage locations, vendors, and courier locations as needed.
• Ability to handle confidential correspondence and company materials with discretion and professionalism.

Physical Requirements

• Lift, carry, push, pull, and move packages weighing up to 50 pounds.
• Stand, walk, bend, stoop, and reach throughout the workday.
• Safely operate mailroom and shipping equipment.
• Transport materials throughout office buildings and between company locations.

Work Environment
This position operates in a professional corporate office environment and requires frequent interaction with employees, visitors, vendors, and delivery personnel. The role involves regular movement throughout office buildings, mailrooms, storage areas, and shipping locations, along with occasional local travel between company offices and vendor sites.
Why Join Us?
We offer the opportunity to be part of a collaborative and professional team where your contributions directly support the efficiency and success of daily business operations. If you are dependable, service-oriented, and enjoy a role with variety and responsibility, we’d love to hear from you.

Hourly Pay Range: $20.06 – $25.08. This position is eligible to participate in the company’s annual discretionary bonus program.
Inland offers a competitive range of benefits for eligible Full-time employees:

• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time, Nine Paid Holidays, Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company-paid life insurance equaling your annual base salary
• Company-paid short-term and long-term disability
• Paid Parental Leave

This position is eligible as an internal promotion opportunity.

To learn more about the Benefits Inland offers its employees.
As part of our commitment to an efficient and consistent hiring experience, The Inland Real Estate Group, LLC and its affiliated companies (“Inland”) may utilize artificial intelligence (“AI”) or automated technologies to assist in certain aspects of the recruitment and hiring process, including resume review and candidate screening. AI-enabled tools are used to support hiring decisions and are not used as the sole basis for employment decisions. All employment decisions are reviewed and made by qualified Inland professionals.
We are a drug-free workplace. Pre-employment background checks and drug screening are conducted for all new hires in accordance with applicable laws and regulations.
Inland is committed to equal employment opportunity and considers applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial status, marital status, veteran status, disability, or any other status protected by applicable law. We do not use AI or any selection tools in a manner that results in unlawful discrimination based on any protected characteristic.
If you require a reasonable accommodation or an alternative method of assessment during any stage of the recruiting process, please contact our Talent Acquisition team at [email protected].
Where required by applicable law, Inland will provide additional disclosures and obtain any necessary consent before using certain AI-enabled technologies. Candidates may request additional information regarding Inland’s use of AI in the hiring process at any time.
We are an E-Verify employer.