Office Assistant

HOPE International; Rohrerstown (PA); Hybrid; USD 28,000 - 29,000; Part time

Job summary

HOPE International is seeking a part-time Office Assistant to support the Lancaster office two days a week and assist staff with administrative tasks across the office. You will greet visitors, manage calls and mail, coordinate calendar scheduling, and help maintain an organized, welcoming work environment for in-office and remote staff.

The role requires strong communication, organizational skills, and a personal faith commitment.

Qualifications

• Personal confession of faith in Jesus Christ and commitment to HOPE International mission.
• Bachelor’s degree preferred; relevant administrative or office management experience may also be considered.
• Ability to demonstrate flexibility and respond kindly, quickly, and accurately to staff and guests.
• Strong interpersonal skills.
• Willing to serve where needed.
• Ability to identify viable solutions to challenges; problem solving skills.
• Strong organizational skills, including effective time management and prioritization of competing demands/multiple deadlines.
• High attention to detail.
• Excellent oral and written skills.
• Fluency with Microsoft Outlook and Office Suite (email, calendar specifically), ability to navigate and research online.

Responsibilities

• Promote and contribute to the fulfillment of HOPE International’s mission and vision.
• Operation of CSU-Lancaster Office.
• Answer and direct all incoming calls, greet and host visitors, sort and deliver mail.
• Respond to inquiries via email, mail, and phone.
• Maintain office work environment: keep conference rooms clean, common areas tidy, and kitchen stocked.
• Submit timely expenses and receipts of all office purchases.
• Assist employees with office systems: supply needs and orders, conference room booking, mailing questions/needs.
• Innovate team and culture building activities: lunch & learns, optional fun gatherings.
• Departmental Support.
• Maintain the president’s calendar: respond to calendar requests and initiate requests as needed.
• Respond to [e-mail] email, improving responses to partnership requests and general inquiries.
• Support HR, advancement, and executive office’s requests including food ordering & set up, mailing projects, board meetings and HR interviews.
• Special Projects.
• Take on special projects in areas such as organizational event planning, office décor updates, and annual office clean.
• Manage large conference room bookings, reservations, setup, and tech assistance.
• Innovate special projects bringing clarity to office management procedures.

Skills

Strong interpersonal skills

Excellent oral and written skills

Microsoft Outlook

Office Suite

Time management

Problem solving

Education

Bachelor’s degree preferred

Tools

Microsoft Outlook

Office Suite

Job description

The HEART of a missionary — a passion for growing in your relationship with Christ and helping others know and follow Him

The MIND of a businessperson — skills in management, finance, accounting, systems, communication, etc.

The SOUL of a development worker — the mentality of equipping people to help themselves

The office assistant is responsible for the functioning of the Lancaster office two days a week, undertaking regular duties and special projects while proactively supporting staff needs, fostering a positive office culture, and ensuring a welcoming and effective work environment for both in-office and remote staff.

Location: Lancaster, PA, United States

Level: Support

Salary range: $20/hour-$21/hour

Type: Part-time

Department: Office Management

Reports to: Senior Office Manager

Responsibilities

• Promote and contribute to the fulfillment of HOPE International’s mission and vision.
• Operation of CSU-Lancaster Office
• Answer and direct all incoming calls, greet and host visitors, sort and deliver mail
• Respond to inquiries via email, mail, and phone
• Maintain office work environment: maintain clean conference rooms, ensure common areas are tidy and kitchen well-stocked, ensure doors remain locked
• Maintain relationship with office supply company: make weekly orders of office supplies; keep the office supply closet, mailing station, and snack areas well stocked
• Submit timely expenses and receipts of all office purchases
• Assist employees with office systems: supply needs and orders, conference room booking, mailing questions/needs (USPS, FedEx, etc.)
• Innovate team and culture building activities: lunch & learns, optional fun gatherings
• Departmental Support
• Maintain the president’s calendar: respond to calendar requests and initiate requests as needed
• Respond to [e-mail] email, improving responses to partnership request and general inquiries
• Support HR, advancement, and executive office’s requests including food ordering & set up, mailing projects, board meetings and HR interviews
• Special Projects
• Take on special projects in areas such as but not limited to organizational event planning, office décor updates, and annual office clean
• Manage large conference room bookings, used by outside organizations, including reservations, set up, and tech assistance booking
• Innovate special projects which bring clarity to office management procedures

Qualifications

• Personal confession of faith in Jesus Christ and commitment to the mission and vision of HOPE International
• Bachelor’s degree preferred, relevant administrative or office management experience may also be considered
• Ability to demonstrate flexibility and respond kindly, quickly, and accurately to staff and guests
• Strong interpersonal skills
• Willing to serve where needed
• Ability to identify viable solutions to challenges; problem solving skills
• Strong organizational skills, including effective time management and prioritization of competing demands/multiple deadlines
• High attention to detail
• Excellent oral and written skills
• Fluency with Microsoft Outlook and Office Suite (email, calendar specifically), ability to navigate and research online

At HOPE International, we invest in the dreams of families in the world's underserved communities as we proclaim and live the Gospel.

Resources: If you're part of a church, nonprofit, or school and would like to learn more about HOPE's methodology, visit our resource library . If you're part of a church network or organization and would like to learn more about implementing HOPE's savings group (SG) methodology, visit our SG Multiply page . To learn more about HOPE's Microfinance Accelerator Program (MAP), visit here .
227 Granite Run Drive, Suite 250, Lancaster, PA 17601 717.464.3220 Email us