Office Assistant

Webb Automotive Group; Merrillville (IN); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Competitive pay at $15/hr

Family owned and operated

Positive work environment

Job summary

Webb Automotive Group in Merrillville, IN is seeking an Office Assistant – Part Time with flexible shifts: Monday/Friday rotate AM or PM, Wednesday PM, and rotating Saturdays.

In this role you will answer calls, handle cash and card payments, prepare deposits, assist AR/AP, maintain documents in the DMS, manage vehicle and service records, stock the lot, and support managers with clerical tasks in a team‑oriented, family‑like environment.

Qualifications

• Requires high school diploma or equivalent.
• Good verbal and written communication skills.
• Highly motivated, organized, reliable, and detail-oriented.
• Can-do attitude with ability to work independently within a team.
• Experience with accounts payable/receivable is a plus.
• Previous dealership experience desirable.
• Clean driving record and valid driver’s license.
• Willing to submit to a Background Check and Drug Screen.

Responsibilities

• Answer dealership calls professionally, directing customers promptly and minimizing hold times.
• Accurately receive payments, issue receipts, and provide correct change.
• Prepare daily cash/credit card deposits and month-end closing procedures.
• Assist with accounts receivable and payable files, and reconcile schedules as needed.
• Manage daily and aged cancellations, communicating with banks and finance teams on inquiries.
• File and scan documents into the DMS, maintaining accurate and organized records.
• Maintain customer account agreements, vehicle files, title verification, reconditioning records, and service files.
• Timely stock new vehicles and assist with vehicle inventory records.
• Perform Repair Order Audits and assist with aftermarket cancellations.
• Stay informed of new dealership products, services, and pricing changes to provide accurate information to customers.
• Maintain cleanliness and organization of the coffee bar and customer waiting area; restock supplies as needed.
• Prepare reports as requested.
• Assist Managers with various clerical duties and other projects as assigned

Skills

Verbal communication

Written communication

Organization

Attention to detail

Independent work/team oriented

Education

High School Diploma or equivalent

Tools

DMS

Job description

Office Assistant – Part Time

Schedule:

Flexibility required. Monday and Friday rotate AM or PM shift. Wednesday PM shift. Rotating Saturdays.

About Us

Webb Automotive is a family-owned and operated dealership group serving the Chicagoland and Northwest Indiana areas for over 50 years. We are committed to delivering exceptional service, quality vehicles, and fostering a supportive workplace culture. Built on a strong foundation of integrity, customer satisfaction, and teamwork, we are eager to continue to grow and expand our team. Our employees are the driving force behind our success, and we offer opportunities for career development, stability, and a welcoming, team-oriented environment. If you’re looking to join a company that treats you like family and invests in your future, we’d love to have you on board!

Benefits

• Competitive pay at $15/hr
• Family owned and operated
• Positive work environment

Responsibilities

• Answer dealership calls professionally, directing customers promptly and minimizing hold times
• Accurately receive cash, checks, and credit card payments from customers, issue receipts, and provide correct change
• Prepare daily cash/credit card deposits and perform month-end closing procedures as required
• Assist with accounts receivable and payable files, and reconcile schedules as needed
• Manage daily and aged cancellations, communicating with banks and finance teams on inquiries
• File and scan documents into the Dealership Management System (DMS), maintaining accurate and organized records
• Manage customer account agreements, vehicle files, title verification, reconditioning records, and service files
• Timely stock new vehicles and assist with vehicle inventory records
• Perform Repair Order Audits and assist with aftermarket cancellations, such as warranties and GAP
• Stay informed of new dealership products, services, and pricing changes to provide accurate information to customers
• Maintain cleanliness and organization of the coffee bar and customer waiting area; restock supplies as needed
• Prepare reports as requested
• Assist Managers with various clerical duties and other projects as assigned

Qualifications

• High School Diploma or equivalent
• Good verbal and written communication skills
• Highly motivated, organized, reliable and detail-oriented
• Can-do attitude with ability to work independently within a team environment
• Knowledge of accounts payable and receivable procedures a plus
• Previous dealership experience desirable
• Must have a clean driving record and hold a valid driver’s license
• Must be willing and able to submit to a Background Check and Drug Screen