Office Assistant

SSM Health; Madison (WI); Sur place; USD 22 000 - 30 000; Temps partiel

Résumé du poste

SSM Health in Madison, WI is seeking an Office Assistant to be the friendly first point of contact, helping patients and families, coordinating appointments, and keeping daily office operations running smoothly.

This 32-hour-per-week Day Shift role supports Internal Medicine and Pediatrics, with no weekends or holidays, offering a fast-paced healthcare environment where you can make a meaningful impact on patient care.

Qualifications

• High School diploma/GED or 10 years of work experience.
• One year experience in a clerical/administrative role.

Responsabilités

• Greets patients or visitors, answers and screens calls, and routes inquiries.
• Files, distributes mail, and performs general clerical duties.
• Assists with computer programs for Providers and maintains patient charts.
• Maintains appointments and records, and supports office operations.

Connaissances

Greet patients

Scheduling appointments

Records management

Clerical duties

Formation

High School diploma/GED

Description du poste

It’s more than a career, it’s a calling.

WI-SSM Health Dean Medical Group Madison North High Point

Worker Type

Regular

Job Highlights

Join a team where your work matters - every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

As an Office Assistant, you’ll be the friendly first point of contact, helping patients and families, coordinating appointments, managing records, supporting providers, and keeping daily office operations running smoothly. This role is perfect for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and takes pride in making a meaningful impact on patient care behind the scenes.

Department

Internal Medicine and Pediatrics

Schedule

32 hours per week - 4 days a week (no weekends or holidays) Start/end time TBD on Day Shift

Job Summary

Supports clinic, department or program in an administrative capacity.

Job Responsibilities and Requirements

PRIMARY RESPONSIBILITIES

• Performs duties under supervision, within well established guidelines and practical knowledge gained from experience.
• Greets patients or visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
• May provide assistance with programs/software for Providers. May assemble and maintain patient charts.
• Responsible for making copies, answering phones, making appointments, and maintaining records.
• May be responsible for maintaining office inventory including ordering supplies. Ensures that office equipment is in good working order and requests repairs or maintenance as needed.
• Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• One year experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department

7061040164 West IM

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

32

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.