Office Assistant

SSM Health; Town of Waterloo (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

SSM Health in Wisconsin's Dean Medical Group Waterloo seeks an Administrative Support Clerk to join the Dane Centralized Operations team. This Regular position provides essential clerical help for clinics and staff, ensuring smooth patient flow and accurate records.

You will greet patients, manage calls, file charts, and assist Providers with programs or software as needed. A high school diploma or 10 years of work experience is required, with 36 hours per week on day shift.

Qualifications

• High School diploma or 10 years of work experience.
• Strong communication and organizational skills.
• Ability to handle multiple clerical tasks with accuracy.

Responsibilities

• Greets patients or visitors, answers/screens/routes calls, files, distributes mail and performs other general clerical duties.
• May provide assistance with programs/software for Providers and assemble patient charts.
• Responsible for making copies, answering phones, scheduling appointments, and maintaining records.
• Maintains office inventory and ensures equipment is in good working order; requests repairs as needed.

Skills

Clerical efficiency

Communication

Multitasking

Education

High School diploma/GED or 10 years of work experience

Job description

It's more than a career, it's a calling.

WI-SSM Health Dean Medical Group Waterloo

Worker Type

Regular

Job Highlights

Join a team where your work matters - every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Department

Dane Centralized Operations

Schedule

36 hours per week / Day shift - Monday (7:45am-4:45pm), Tuesday (7:45am-4:45pm), Wed (7:45am-12pm), Friday (7:45am-4:45pm)

Job Summary

Supports clinic, department or program in an administrative capacity.

Job Responsibilities and Requirements

Primary Responsibilities

• Performs duties under supervision and within well established guidelines.
• Greets patients or visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
• May provide assistance with programs/software for Providers. May assemble and maintain patient charts.
• Responsible for making copies, answering phones, making appointments, and maintaining records.
• May be responsible for maintaining office inventory including ordering supplies. Ensures that office equipment is in good working order and requests repairs or maintenance as needed.
• Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

7880840164 CO Dane Centralized Operations

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

36

SSM Health is an Equal Opportunity Employer.

SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

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