Office Assistant

Ema - Glenview; Glenview (IL); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Restaurant discounts

EAP program - Mental Health & Wellness

Paid vacation

Blue Cross Blue Shield medical

Dental & Vision Insurance

Life, Accident & Critical Illness

Domestic partner benefits

401(k)

Job summary

Ēma Glenview is hiring Office Assistants to support the Office Manager with daily functions in a busy restaurant setting. Ideal candidates will have accounting and bookkeeping experience and enjoy working with numbers.

We offer comprehensive benefits including health insurance, 401(k), vacation, and employee assistance programs, plus discounts and partner benefits. EO/EEO statements apply, with opportunities for growth within Lettuce Entertain You Restaurants.

Qualifications

• Experience with invoices and daily sales reporting.
• Ability to respond to restaurant emails and maintain staff files.
• Comfort with handling cash deposits and HRIS entries.

Responsibilities

• Ensure guest experience exceeds expectations and anticipate needs.
• Greet guests warmly and handle inquiries with tact.
• Operate OpenTable and MS Office systems; process daily tasks and reports.
• Follow safety, sanitation, and employment policies; perform other duties as needed.

Skills

Accounting experience

Bookkeeping experience

Administrative tasks

Customer service

Tools

OpenTable

Microsoft Office

Job description

We’re hiring people to join our team as OFFICE ASSISTANTS!

Ideal candidates will have accounting and bookkeeping experience, and will enjoy working with numbers.

Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Ēma, a Mediterranean and California-inspired restaurant from Lettuce Entertain You Restaurants. Located in Glenview, on Patriot Blvd and East Lake Ave. This marks the second location for Ēma, with the first originating in Chicago’s River North neighborhood in June 2016.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

JOB DESCRIPTION

Office Assistants will support and assist the Office Manager by completing daily office functions.

Essential Functions

• Assist with daily administrative work and other office functions, including without limitation by example: coding and processing invoices, completing daily sales report, responding to restaurant emails, reconciling credit card log, and maintaining and organizing employee files
• Count, balance and par banks accurately on a daily basis
• Process deposit and change orders accurately and according to procedure
• Process tip distributions, record as required and ensure tip reporting compliance
• Reconcile gift cards on a daily basis
• Process new hires, terminations and employee reviews in HRIS
• Issue and redeem Frequent Diner points according to the rules of the program
• Maintain employee time records to ensure employees are compensated appropriately and timely
• Handle guest, vendor and employee calls, questions and issues
• Take all reservations promptly and courteously
• Maintain organization of the office, supplies and equipment
• As compared with the Assistants in this position, Coordinators generally bring greater, more advanced and/or more specialized experience (internal and/or external), expertise and/or qualifications to the role. Additionally, Coordinators may provide higher-level assistance and coordination support to larger and/or more complex teams and/or operations (including, for example only, entry-level project management and budget oversight) and, under the supervision of one or more managers, may assign or delegate tasks to one or more Assistants.
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to sit or stand for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Proficiency in the use and operation of all necessary tools and equipment, including Open Table reservations system, Microsoft Office (Word, Excel, etc.), as well as telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed