Restaurant Office & Admin Specialist (Invoicing/HRIS)

Lettuce; Chicago (IL); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation

Medical Insurance

Life Insurance

401(k)

Job summary

Lettuce Entertain You is hiring Office Assistants to support the Office Manager by completing daily office functions. Ideal candidates should have accounting and bookkeeping experience and enjoy working with numbers.

Office Assistants will perform various administrative duties, help maintain organization in the office, and ensure a positive guest experience. The position requires effective communication skills and the ability to multitask in a busy environment.

Qualifications

• Ideal candidates will have accounting and bookkeeping experience.
• Ability to effectively communicate in order to perform job requirements.
• Ability to multitask calmly and effectively in a busy environment.

Responsibilities

• Assist with daily administrative work, including coding and processing invoices.
• Count, balance, and prepare banks accurately daily.
• Process deposit and change orders accurately.
• Reconcile gift cards on a daily basis.
• Handle guest, vendor, and employee calls and questions.

Skills

Accounting experience

Bookkeeping experience

Communication skills

Multitasking

Customer service

Tools

Microsoft Office

Open Table

Job description

We’re hiring people to join our team as OFFICE ASSISTANTS!

Ideal candidates will have accounting and bookkeeping experience, and will enjoy working with numbers.

A Few of Our Benefits:

• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Il Porcellino, located in the heart of River North in downtown Chicago, is a neighborhood restaurant offering classic Italian‑American comfort food in a casual setting. Our seasonal menu focuses on housemade pastas, vegetable antipasti and daily specials, all crafted with ingredients sourced from quality artisans, purveyors and local farmers. Offering a bespoke cocktail program changing with the season, the fun and approachable wine program encourages sharing, with selections from southern and central Italy.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

JOB DESCRIPTION

Office Assistants will support and assist the Office Manager by completing daily office functions.

Essential Functions

• Assist with daily administrative work and other officefunctions, including without limitation by example: coding and processinginvoices, completing daily sales report, responding to restaurant emails,reconciling credit card log, and maintaining and organizing employee files
• Count, balance and par banks accurately on a daily basis
• Process deposit and change orders accurately and accordingto procedure
• Process tip distributions, record as required and ensuretip reporting compliance
• Reconcile gift cards on a daily basis
• Process new hires, terminations and employee reviews inHRIS
• Issue and redeem Frequent Diner points according to therules of the program
• Maintain employee time records to ensure employees arecompensated appropriately and timely
• Handle guest, vendor and employee calls, questions andissues
• Take all reservations promptly and courteously
• Maintain organization of the office, supplies and equipment
• Ascompared with the Assistants in this position, Coordinators generally bringgreater, more advanced and/or more specialized experience (internal and/orexternal), expertise and/or qualifications to the role. Additionally,Coordinators may provide higher-level assistance and coordination support tolarger and/or more complex teams and/or operations (including, for exampleonly, entry-level project management and budget oversight) and, under thesupervision of one or more managers, may assign or delegate tasks to one ormore Assistants.
• Availableto work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary toolsand equipment
• Ability to effectively communicate in order to perform andfollow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy,stressful environment
• Work in a confined, crowded space of variable noise andtemperature levels
• Able to move and lift up to 10 pounds, frequently moveand/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to sit or stand for an entire shift and move safelythrough all areas of the restaurant, which may include stairs, uneven or slicksurfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectationsand anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guestchallenges and respond to guest needs with patience and courtesy
• Proficiency in the use and operation of all necessary toolsand equipment, including Open Table reservations system, Microsoft Office(Word, Excel, etc.), as well as telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines andprocedures
• Follow all rules, policies, procedures and conditions ofemployment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

We run background checks on all new hires in this position.