Busser

Ema - Glenview; Glenview (IL); On-site; USD 34,384,896 - 57,308,160; Full time

Benefits offered by this job

Restaurant Discounts

Mental Health Wellness Program

Paid Vacation

Medical Insurance - BCBS

Dental & Vision Insurance

Life, Accident & Critical Illness

Domestic Partner Benefits

401(k)

Job summary

Ēma is hiring Bussers to support the service team and ensure guests have an excellent dining experience at our Glenview location. The role involves assisting with table service, resetting tables, and maintaining a clean dining area in a fast-paced restaurant environment.

Candidates should be able to multitask, communicate effectively, and work flexible hours, including weekends, to support our Mediterranean-inspired concept.

Qualifications

• Busser duties include assisting the service team to meet guests' expectations.
• Able to multitask calmly in a busy environment.
• Flexibility to work a variety of hours, including weekends.

Responsibilities

• Ensure the guest experience exceeds expectations and anticipate guests' needs.
• Greet guests with a warm, sincere smile.
• Assist service team with all food and beverage service.
• Follow all steps of service and safety guidelines.
• Maintain cleanliness and reset tables for new guests.
• Move and arrange tables/chairs safely and efficiently.

Job description

We're hiring people to join our team as BUSSERS!

A Few of Our Busser Benefits:

• Restaurant Discounts


• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness


• Paid Vacation for Qualifying Employees


• Blue Cross Blue Shield Medical Insurance


• Dental & Vision Insurance


• Life, Accident Protection & Critical Illness Insurance


• Domestic Partner Benefits


• 401(k)

Ēma, a Mediterranean and California-inspired restaurant from Lettuce Entertain You Restaurants. Located in Glenview, on Patriot Blvd and East Lake Ave. This marks the second location for Ēma, with the first originating in Chicago's River North neighborhood in June 2016.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

BUSSER JOB DESCRIPTION

Busser is responsible for assisting the service team in exceeding the guest’s expectations. Assists with Barista duties as directed. Teamwork, organization and good awareness are necessary for success in this position.

Essential Functions

• Clean and reset tables and transport dirty dishes to bus tub, tray or dish room


• Available to work a variety of hours, days and shifts, including weekends


• Effectively service a minimum of an eight table section


• Safely and effectively move chairs, tables, highchairs and booster seats


• Clean and reset tables and transport dirty dishes to bus-tub, tray or dish room


• Safely and effectively use and operate all necessary tools and equipment


• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction


• Ability to multitask calmly and effectively in a busy, stressful environment


• Work in a confined, crowded space of variable noise and temperature levels


• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds


• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs


• Greet guests with a warm, sincere smile


• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy


• Assist service team with all food and beverage service


• Follow all steps of service


• Understand and follow the food allergy procedure and special orders/restrictions


• Comply with all safety and sanitation guidelines and procedures


• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook


• Get along well with others and be a team player


• Other duties will be assigned as needed