Carryout

Ema - Glenview; Glenview (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation

Blue Cross Blue Shield Medical

Life Insurance & Critical Illness

Domestic Partner Benefits

401(k)

Job summary

Ēma, a Mediterranean-inspired restaurant in Glenview, seeks Carryout Staff to take and package carryout orders, handle payments, and ensure guest satisfaction. You will work from a fast-paced service area, maintain accuracy, and support team members across busy shifts.

No formal experience required, but a can-do attitude and customer focus are essential. Join a team that values care, creativity, and growth, with strong benefits including healthcare, paid vacation, 401(k), and more.

Qualifications

• Experience in a fast-paced food service environment preferred.
• Ability to handle cash and process payments accurately.
• Strong communication and guest-service skills required.

Responsibilities

• Take orders for carryout accurately and package orders.
• Ensure correct items and pricing, collect payment, and provide friendly guest service.
• Operate POS and related payment terminals; assist in maintaining clean, organized carryout area.

Skills

Customer service

Cash handling

Communication

Multitasking

Shift flexibility

Tools

POS system

OpenTable

Gift cards terminals

Job description

We’re hiring people to join our team as CARRYOUT STAFF!

A Few of Our Carryout Benefits:

• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Ēma, a Mediterranean and California-inspired restaurant from Lettuce Entertain You Restaurants. Located in Glenview, on Patriot Blvd and East Lake Ave. This marks the second location for Ēma, with the first originating in Chicago’s River North neighborhood in June 2016.

Caring. Creative. Careers. Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-Verify

CARRYOUT JOB DESCRIPTION

Carryout Staff are responsible for taking orders for food and beverage for all guests placing carryout orders. Also responsible for packaging and checking accuracy for all carryout orders, collection of payment and ensuring all aspects of professional service and guest satisfaction.

Essential Functions

• Accurately take and package food and beverage orders for guests placing carryout orders
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively under pressure
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Answer telephones, take orders, messages, and reservations
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Understand and respond knowledgably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals, as well as telephones and Open Table
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

We run background checks on all new hires in this position.