Office Assistant

Pizzeria Portofino; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Focusing

Paid Vacation for Qualifying Employees

Blue Cross Blue Shield Medical保险

Dental & Vision Insurance

Life, Accident Protection & CriticalIl

Domestic Partner Benefits

401(k)

Job summary

Pizzeria Portofino is seeking Office Assistants to support the Office Manager with daily administrative tasks in a bustling restaurant environment in Chicago. Ideal candidates will have accounting and bookkeeping experience and enjoy working with numbers.

Benefits include restaurant discounts, health insurance, 401(k), and paid vacation for qualifying employees. Availability for varied hours, including weekends, is preferred to ensure smooth office operations.

Qualifications

• Experience with accounting and bookkeeping is preferred.
• Ability to respond to restaurant emails and manage daily office tasks.
• Comfort with multitasking in a fast-paced environment.

Responsibilities

• Support the Office Manager with daily administrative tasks.
• Count, balance and par banks on a daily basis.
• Process deposits and change orders according to procedure.
• Handle tip distributions and ensure reporting compliance.
• Maintain employee time records and HRIS data.
• Assist with guest, vendor, and employee inquiries.

Skills

Administrative support

Data entry

Customer service

Multitasking

Tools

OpenTable Reservation System

Microsoft Office

Job description

We’re hiring people to join our team as OFFICE ASSISTANTS!

Ideal candidates will have accounting and bookkeeping experience, and will enjoy working with numbers.

A Few of Our Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Pizzeria Portofino is located directly on the Chicago riverfront. The restaurant is a sun-drenched casual pizzeria that instantly transports you to the Riviera, offering expansive all-weather patio seating on its 130-foot outdoor terrace. Expect hand-stretched pizzas, vegetable antipasti, and artisan pastas coupled with a robust spritz program and approachable coastal wines.

Caring. Creative. Careers.

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants.

EOE. We participate in E-Verify / Participamos en E-Verify

JOB DESCRIPTION

Office Assistants will support and assist the Office Manager by completing daily office functions.

Essential Functions

• Assist with daily administrative work and other officefunctions, including without limitation by example: coding and processinginvoices, completing daily sales report, responding to restaurant emails,reconciling credit card log, and maintaining and organizing employee files
• Count, balance and par banks accurately on a daily basis
• Process deposit and change orders accurately and accordingto procedure
• Process tip distributions, record as required and ensuretip reporting compliance
• Reconcile gift cards on a daily basis
• Process new hires, terminations and employee reviews inHRIS
• Issue and redeem Frequent Diner points according to therules of the program
• Maintain employee time records to ensure employees arecompensated appropriately and timely
• Handle guest, vendor and employee calls, questions andissues
• Take all reservations promptly and courteously
• Maintain organization of the office, supplies and equipment
• Ascompared with the Assistants in this position, Coordinators generally bringgreater, more advanced and/or more specialized experience (internal and/orexternal), expertise and/or qualifications to the role. Additionally,Coordinators may provide higher-level assistance and coordination support tolarger and/or more complex teams and/or operations (including, for exampleonly, entry-level project management and budget oversight) and, under thesupervision of one or more managers, may assign or delegate tasks to one ormore Assistants.
• Availableto work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary toolsand equipment
• Ability to effectively communicate in order to perform andfollow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy,stressful environment
• Work in a confined, crowded space of variable noise andtemperature levels
• Able to move and lift up to 10 pounds, frequently moveand/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to sit or stand for an entire shift and move safelythrough all areas of the restaurant, which may include stairs, uneven or slicksurfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectationsand anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guestchallenges and respond to guest needs with patience and courtesy
• Proficiency in the use and operation of all necessary toolsand equipment, including Open Table reservations system, Microsoft Office(Word, Excel, etc.), as well as telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines andprocedures
• Follow all rules, policies, procedures and conditions ofemployment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed