Office Assistant

ServiceMaster Clean of Fraser Valley; Cape Coral (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Community-minded workplace

Job summary

ServiceMaster Clean of Fraser Valley seeks an Administrative Assistant to manage daily operations and support both office and field teams. This entry-level position requires excellent organization and communication skills, with a clear path for advancement into Office Management.

Ideal candidates will have prior experience in office settings and proficiency with CRM systems. If you're ready to join a supportive team focused on excellence and community values, apply now!

Qualifications

• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficient with CRM systems and Microsoft Office software.
• Ability to work independently and collaboratively in a team environment.
• High attention to detail and follow-through.
• Previous experience in office administration, scheduling, or customer service.

Responsibilities

• Answer and direct calls professionally and friendly.
• Manage and respond to leads and customer inquiries.
• Schedule jobs and track progress in CRM.
• Ensure SOPs are followed across all processes.
• Coordinate day-to-day office operations.
• Maintain organization of records and documentation.
• Provide excellent customer service to clients.

Skills

Organizational skills

Communication skills

CRM software proficiency

Microsoft Office proficiency

Multitasking abilities

Job description

Benefits:

• Bonus based on performance
• Company parties
• Dental insurance
• Flexible schedule
• Free uniforms
• Paid time off
• Training & development
• Vision insurance
• Opportunity for advancement

Office Assistant

Benefits/Perks

• Fast-Paced, Supportive Environment
• Opportunity for Growth and Advancement
• Training and Professional Development
• Be Part of a Positive, Community-Minded Team
• Entry-Level Position with a Clear Path Toward Office Management

Company Overview

At Voda Cleaning & Restoration of Southwest Florida, we specialize in a wide range of services to keep homes and businesses clean, fresh, and free from damage. Whether it’s water and storm damage restoration, mold mitigation, fire and biohazard cleanup, or professional floor and air duct cleaning, we take pride in providing reliable, high-quality service with compassion and professionalism. Our mission is simple: to restore comfort, safety, and peace of mind to every customer we serve.

Administrative Assistant Job Summary

***MUST LIVE IN SOUTHWEST FLORIDA*** The Administrative Assistant plays a vital role in managing the daily operations of Voda Cleaning & Restoration of Southwest Florida. This entry-level office position offers an excellent opportunity to learn the business from the ground up, with a clear path for advancement into an Office Manager role as the company continues to grow. This individual ensures that administrative tasks, scheduling, and customer communications run smoothly and efficiently. The role requires exceptional organization, multitasking, and communication skills to support both the office and field teams while following established SOPs and the “Voda Way.”

Administrative Assistant Responsibilities

• Answer and direct incoming calls in a professional and friendly manner.
• Manage and respond promptly to new leads, customer calls, and online inquiries.
• Schedule jobs, balance technician calendars, and track progress in the CRM.
• Ensure company SOPs are followed across administrative and operational processes.
• Coordinate day-to-day office operations to support field staff and management.
• Maintain organization of records, customer files, and job documentation.
• Assist with job intake, project tracking, and closing documentation.
• Provide excellent customer service as the first point of contact for clients.
• Support billing, invoicing, collections, and insurance documentation preparation.
• Communicate with vendors and assist with supply ordering as needed.
• Assist in maintaining compliance with certifications, safety, and company policies.
• Apply for and maintain insurance vendor programs

Administrative Assistant Qualifications

• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficient with CRM systems and Micorsoft Office software.
• Ability to work independently and collaboratively in a team environment.
• High attention to detail and follow-through.
• Previous experience in office administration, scheduling, or customer service.

Core Values Alignment (The Voda Way)

• Excellence: Strive for accuracy, professionalism, and efficiency in every task.
• Integrity: Handle customer and company information with care and confidentiality.
• Teamwork: Collaborate effectively with technicians, management, and vendors.
• People: Provide a welcoming and supportive presence for both staff and customers.
• Accountability: Own responsibilities, meet deadlines, and follow through on commitments.
• Community: Represent Voda with professionalism and pride in all interactions.