Office Assistant

United Way; Ankeny (IA); On-site; Full time

Job summary

A community support organization in Ankeny seeks volunteers to serve as first points of contact, greeting visitors and assisting with office tasks. This role offers flexible scheduling, allowing volunteers to contribute valuable support to the organization while enhancing their communication and interpersonal skills. No prior experience necessary; a friendly demeanor and strong organizational abilities are appreciated.

Qualifications

• Comfortable using a computer and basic office equipment.
• Friendly and welcoming demeanor.
• Strong communication and organizational skills.

Responsibilities

• Greet visitors and provide information about services.
• Answer phone calls and direct them appropriately.
• Assist with administrative tasks like filing and data entry.

Skills

Friendly demeanor

Strong communication skills

Organizational skills

Basic computer usage

Job description

Overview: As the first point of contact forvisitors, your warm welcome and organizational skills will play a vitalrole in creating a positive experience for everyone who walks throughour doors. Whether you have experience in office environments or arelooking to learn new skills, this is a great opportunity to give back tothe community.

Role:Greet visitors and provide them with information about our servicesAnswer phone calls and direct them to the appropriate staff membersAssist with administrative tasks such as filing, data entry, and mail distributionMaintain a clean and organized front desk areaSupport other office staff with various tasks as needed

Commitment: Flexible! We are open Monday - Fridayfrom 8:30am - 4pm. Whether it's 2 hours or a full day, we will happilywork with your schedule to find the best time for you to come andvolunteer!After you register, our volunteer coordinator will reach out to you, so you can schedule a time that works for you!

Why Volunteer?This not only allows you to contribute to a meaningful cause, butalso plays a vital role in HOME, Inc.’s efficiency and impact.By taking on this role, you enable our Intake Coordinator to focuson more complex tasks that support the inner workings of theorganizationYour work helping with our day-to-day tasks will also greatlybenefit our Housing Counselors, allowing them more time to develop theirprograms. This, in turn, will help them assist even more people in ourcommunity who are trying to stabilize their housing.This position will enhance your communication and interpersonalskills as you interact with diverse individuals, ranging from clientsseeking assistance to community members wanting to learn more about theHOME, Inc.’s mission.

Requirements:Friendly and welcoming demeanorStrong communication and organization skillsComfortable using a computer and basic office equipment

Training:All volunteers will receive an orientation at their first event tolearn more about the position, volunteering, HOME, Inc., and meet ourstaff!