Office Assistant

UAH College of Business; Alabama; On-site; USD 32,000 - 35,000; Full time

Job summary

UAH College of Business in Alabama is seeking an Office Assistant to support the Housing and Residence Life department. The role assists staff, students, contractors, and customers with daily office operations and documentation.

Responsibilities include maintaining forms, archiving records, managing student files, processing payments for interns and camps, coordinating with campus partners, supervising student workers, and handling customer service and work orders.

Qualifications

• High School diploma or equivalent.
• 1-3 years of full-time verifiable office management work experience.
• Proficient in Microsoft Office Suite and internet browsers.
• Exceptional communication, customer service, grammar, editing, and organization skills.

Responsibilities

• Maintain inventory of departmental forms and marketing materials.
• Oversee and manage archival of records.
• Maintain student files (hard copies).
• Support office processes as needed.
• Prepare morning office reports.
• Oversee key inventory and distribution for office.
• Process payments/contracts for summer interns, camps and conferences, and orientation.
• Work with university partners (Printing, OIT, Telecom, etc.) on departmental needs.
• Direct work of student employees.
• Assist with monthly purchasing card reconciliation.
• Assist with HR, payroll, and EPAFs as needed.
• Assist with onboarding of new staff.
• Handle customer service and help resolve complaints and concerns.
• Process work orders coming in from residents.
• Follow up on work orders from a customer service aspect/help maintenance staff.

Skills

Communication skills

Customer service

Grammar

Editing

Organization

Education

High School diploma

1-3 years office experience

Bachelor's degree preferred

Tools

Microsoft Office Suite

Internet browsers

Job description

Purpose Of The Position

The Office Assistant will support the day-to-day operations of the Housing and Residence Life department, providing support for central office staff colleagues, student personnel, contractors, and customers (internal and external).

Department

AVP of Student Affairs

Work type

Staff Full-time Non-Exempt

Location

Alabama

Categories

Student Affairs

Duties & Responsibilities

Maintain inventory of departmental forms and marketing materials

• Oversee and manage archival of records
• Maintain student files (hard copies)
• Support office processes as needed
• Prepare morning office reports
• Oversee key inventory and distribution for office
• Process payments/contracts for summer interns, camps and conferences, and orientation
• Work with university partners (Printing, OIT, Telecom, etc.) on departmental needs
• Direct work of student employees
• Assist with monthly purchasing card reconciliation
• Assist with HR, payroll, and EPAFs as needed
• Assist with onboarding of new staff
• Handle customer service and help resolve complaints and concerns
• Process work orders coming in from residents
• Follow up on work orders from a customer service aspect/help maintenance staff
• Coordinate pest control and laundry responses to issues
• Coordinate Student/parent correspondence (front line)
• Answer and distribute emails from the main housing email account

Minimum Requirements

• High School Education or an equivalent combination of education and years of experience
• 1- 3 years of full-time verifiable office management work experience
• Must be proficient in Microsoft Office Suite and internet browsers
• Exceptional communication, customer service, grammar, editing, and organization skills

Desired Qualifications

• Bachelor's degree, preferably in Business, or an equivalent combination of education and years of experience preferred
• Experience with Banner, Blackboard, and occupancy management software is desired
• Experience in a university or college campus environment is preferred

Published Salary (if Available)

32,000-35,000

% of time Duties / Responsibilities Essential / Marginal

50 Administrative

• Maintain inventory of departmental forms and marketing materials
• Oversee and manage archival of records
• Maintain student files (hard copies)
• Support office processes as needed
• Prepare morning office reports
• Oversee key inventory and distribution for office
• Process payments/contracts for summer interns, camps and conferences, and orientation
• Work with university partners (Printing, OIT, Telecom, etc.) on departmental needs
• Direct work of student employees
• Assist with monthly purchasing card reconciliationAssist with HR, payroll, and EPAFs as needed
• Assist with onboarding of new staff

50 Customer Service

• Handle customer service and help resolve complaints and concerns
• Process work orders coming in from residents
• Follow up on work orders from a customer service aspect/help maintenance staff
• Coordinate pest control and laundry responses to issues
• Coordinate Student/parent correspondence (front line)
• Answer and distribute emails from the main housing email account