Office & AR Operations Manager — Team Leader

Dial Duron Service Co.; Rockledge (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly Paychecks

Medical, Dental and Vision Benefits

Paid Time Off and Holidays

Health savings account

Flexible spending account

Employee discounts

Company paid short term life insurance

Life insurance

Job summary

Dial Duron Service Co., a Southern Home Services company, is seeking an Office Manager to lead administrative functions in a busy residential HVAC, plumbing and electrical service organization. You will supervise Customer Service Specialists, oversee accounts receivable staff, and ensure accurate invoicing and timely payroll processing.

The role requires strong supervisory experience, excellent communication, and the ability to build rapport with customers and coworkers.

Qualifications

• Minimum one year of supervisory or management experience in an office setting.
• Ability to cultivate strong rapport with customers and co-workers.
• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Ability to work independently with integrity in a structured environment.

Responsibilities

• Train and monitor Customer Service Specialists to meet booking rates and call activity.
• Lead accounts receivable team; set goals and review performance.
• Oversee invoicing accuracy and timeliness per company practices.
• Resolve systemic invoicing challenges and collaborate on disputes.
• Manage collections for overdue accounts and coordinate with branches.

Skills

Supervisory experience

Customer rapport

Time management

Independent work

Communication skills

Job description

Dial Duron Service Co., a Southern Home Services company, is seeking an Office Manager to lead administrative functions in a busy residential HVAC, plumbing and electrical service organization. You will supervise Customer Service Specialists, oversee accounts receivable staff, and ensure accurate invoicing and timely payroll processing.

The role requires strong supervisory experience, excellent communication, and the ability to build rapport with customers and coworkers.