Office and Facilities Services Coordinator

nationalchurchresidences; Dublin (OH); On-site; USD 38,000 - 56,000; Full time

Job summary

National Church Residences in Central Ohio is seeking an Office and Facilities Coordinator to manage day-to-day operations at the corporate office and support a second local office. This full-time role is in-person Monday through Friday with occasional local travel.

You will coordinate office services, supplies, meetings, vendor relations, and workplace safety while maintaining a welcoming, organized environment for employees and visitors.

Qualifications

• High School Diploma or GED required.
• Minimum of 3 years' experience in office coordination, facilities support, hospitality, property management, or similar role.
• Excellent communication and interpersonal skills.
• Ability to speak, read, write and understand English.
• Proficient with Microsoft Office.

Responsibilities

• Coordinate daily corporate office operations to maintain a professional, safe, and efficient work environment.
• Serve as a primary resource for workplace support, including workspace readiness and access management.
• Manage office supplies, equipment, and procurement to ensure availability.
• Coordinate shipping, receiving, and distribution activities.
• Support meetings, trainings, and company events with space and logistics.
• Liaise with property management, contractors, and service providers for maintenance and repairs.
• Monitor workplace condition and perform routine maintenance and relocations.
• Maintain common areas and conference rooms to support cleanliness and functionality.
• Track vendor services, purchases, and invoices.
• Proactively identify workplace and safety concerns and coordinate solutions.
• Deliver responsive customer service and welcoming environment.
• Perform other duties as assigned.

Skills

Communication

English proficiency

Interpersonal skills

Microsoft Office

Computer literacy

Education

High School Diploma or GED

Tools

Microsoft Office

Windows OS

Job description

Job Description:

This Full Time role works in person Monday-Friday at our beautiful Central Ohio corporate office and weekly travels to a second, local office.

At National Church Residences, we believe every senior should lead a vibrant, healthy, and independent life. Since 1961, our mission has been to provide quality housing that meets the diverse and evolving needs of seniors.

With over 340 communities across 25 states, we are the nation's largest not-for-profit provider of affordable senior housing and the leading employer of service coordinators. In addition to residential senior communities, we offer home and community-based services and permanent supportive housing for formerly homeless and disabled individuals.

PURPOSE

As our Office and Facilities Coordinator, you will have a highly visible role coordinating and supporting daily corporate office operations to ensure a welcoming, organized, safe, and efficient workplace environment. Through office administration, employee and visitor support, vendor coordination, and facilities-related services, you will enhance the overall employee experience and ensure smooth business operations.

ESSENTIAL FUNCTIONS

• Coordinate and support the day-to-day operations of the corporate office to maintain a professional, organized, safe, and efficient work environment for employees and visitors.
• Serve as a primary resource for workplace support services, including employee workspace readiness, access management, office logistics, and general operational needs.
• Manage office supplies, workplace amenities, equipment, and other business resources by monitoring inventory levels, coordinating procurement activities, and ensuring availability of necessary materials.
• Coordinate shipping, receiving, and distribution activities to support business operations and employee needs.
• Support meetings, training sessions, and company events through coordination of space, materials, logistics, and workplace services.
• Coordinate facility-related services by serving as a liaison with property management, contractors, and service providers, ensuring maintenance requests, repairs, inspections, and other building-related matters are addressed in a timely manner.
• Monitor the physical condition of the workplace and perform routine maintenance, minor repairs, furniture assembly and relocation, and other general upkeep activities within the scope of the position.
• Maintain common areas, conference rooms, kitchens, storage spaces, and other shared work environments to support cleanliness, organization, functionality, and employee satisfaction.
• Track vendor services, purchases, invoices, and work completion to support operational effectiveness and adherence to departmental processes.
• Proactively identify workplace, maintenance, safety, and operational concerns, escalating issues and coordinating resolution as appropriate.
• Promote a positive workplace experience by delivering responsive customer service and fostering a welcoming environment for employees, vendors, and other stakeholders.
• Perform other duties as assigned in support of departmental and organizational objectives.

EXPECTATIONS

Demonstrates and maintains a positive, professional, welcoming manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.

Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences' Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.

Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.

Performs other duties as assigned.

Education: High School Diploma or GED required.

Experience: Minimum of 3 years' experience in office coordination, facilities support, hospitality, property management, or similar role.

Skills

• Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.
• Must have good working computer skills with basic professional computer software (Microsoft Office suite, Window