Club Service Coordinator

National Church Residences; Columbus (OH); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Mileage reimbursement

Medical (PPO & HDHP w/HSA)

Dental Insurance

Vision Insurance

Life & AD&D Insurance

Flexible Spending Accounts

Paid Time Off

Paid Holidays

Tuition reimbursement

Job summary

National Church Residences seeks a Lead Aide at First Community Village in Columbus, OH to provide direct care and support for seniors. The role includes lifting, transferring, bathing, grooming, and responding to call lights within a compassionate living environment.

You will lead shifts, coordinate staff assignments, and support care plans while maintaining dignity and safety for residents. Valid driver’s license and reliable transport are required.

Qualifications

• STNA Certification is preferred but not required.
• High school diploma or GED required.
• Must have a valid driver's license, automobile insurance and reliable transportation.

Responsibilities

• Provide direct care and support to individuals in accordance with their daily living needs.
• Lifting, turning, positioning, and transporting.
• Assisting with bathing, dressing, grooming, and oral hygiene.
• Responding promptly and professionally to call lights.
• Maintaining a clean and safe living environment.
• Engaging individuals in meaningful activities.
• Support restorative care programs to maintain functional abilities.
• Serve as the shift lead, guiding care staff and coordinating assignments.

Skills

Driver's license

Reliable transportation

Education

STNA Certification (preferred)

High school diploma or GED

Job description

Job Description

Lead Aide – Certified Full Time, M-F 8-5 may require some weekends First Community Village Columbus, OH National Church Residences Community Wellness is located in Columbus, Ohio. We are owned and operated by National Church Residences, the nation’s largest provider of affordable senior housing and health care services. We are seeking a Club Service Coordinator who will share in our vision to advance better living and care for seniors! You will be supporting background administration support and care needs for clients. Qualified candidates for this position offer: STNA Certified preferred but not required High school diploma or GED required. Must have a valid driver's license, automobile insurance and reliable transportation

ESSENTIAL FUNCTIONS

• Provide direct care and support to individuals in accordance with their daily living needs.
• Lifting, turning, positioning, and transporting.
• Assisting with bathing, dressing, grooming, and oral hygiene.
• Responding promptly and professionally to call lights.
• Maintaining a clean and safe living environment.
• Engaging individuals in meaningful activities.
• Supporting restorative care programs to maintain functional abilities.
• Serve as the shift lead, guiding and mentoring care staff, coordinating assignments, and ensuring services are delivered in alignment with individual care plans and organizational standards; respond to staffing gaps by arranging coverage, adjusting duties, or personally stepping in to provide direct caregiving support as needed.
• Communicate effectively and professionally, both verbally and in writing.
• Follow written and verbal instructions.
• Provide excellent customer service to individuals, families, team members, supervisors, and visitors.
• Promptly report any changes in physical, emotional, or cognitive condition.
• Support clinical staff by assisting with delegated tasks such as measuring and recording vital signs, collecting weights and other data, preparing rooms, organizing personal belongings, and assisting with admissions and onboarding of new individuals and staff.
• Uphold individual rights and dignity by adhering to all applicable policies and procedures.
• Support individuals in exercising their rights and report concerns or complaints to the appropriate supervisor while maintaining confidentiality.
• Document care and observations accurately, timely, and confidentially in accordance with organizational procedures and electronic medical record systems.
• Follow all safety and compliance protocols, including proper use of equipment, reporting maintenance needs, and adhering to emergency procedures.
• Practice infection prevention and control by using personal protective equipment and following universal precautions and related protocols.
• Assist with food service-related tasks, including preparing individuals for meals, serving food, assisting with eating, providing after-meal care, distributing snacks and beverages, and documenting intake and dietary changes.

Benefits

• Mileage reimbursement
• Medical (both PPO & HDHP w/HSA) - National Church Residences pays, on average, 75-80% of all costs
• Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts
• Paid Time Off (PTO) and Paid Holidays
• Reimbursement for Tuition expenses* *Programs may vary depending on Full Time, Part Time or Contingent status

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

National Church Residences serves more than 46,000 seniors through our array of housing and health care services. Our organization is driven by a vision to advance better living for 100,000 seniors by 2030, wherever they call home. With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators. We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled. National Church Residences believes in finding, recruiting, developing, and rewarding talent. We hire people with the greatest potential and then we give them the resources they need to do their best work and grow. Our employees care about each other and they enjoy working in an environment that encourages their performance at the highest levels. Your best career move starts with National Church Residences.