Office Administrator - Student Life

West Virginia University; Morgantown (WV); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Office Administrator to manage daily operations in Campus and Community Life. This role involves providing high-level administrative support, managing front desk duties, and supervising work-study students. The ideal candidate will have a Bachelor's Degree and 1-2 years of administrative experience, with strong skills in Microsoft Office and case management software. Join a supportive environment that values work-life balance and offers generous benefits, making a significant impact in the lives of students.

Benefits

37.5-hour work week

13 paid holidays

24 annual leave days

18 sick days

Health insurance

401(a) retirement savings

Wellness programs

Qualifications

• 1-2 years of administrative office experience required.
• Bachelor's Degree in a related field or equivalent education/experience.

Responsibilities

• Manage front desk duties and assist visitors.
• Hire, train, and supervise work-study students.
• Perform various administrative tasks and maintain accurate records.

Skills

Microsoft Office

Case Management Software

Communication Skills

Problem Solving

Education

Bachelor's Degree

Equivalent Education/Experience

Tools

Advocate

Clio

Job description

Description

The department of Student Life at West Virginia University is currently accepting applications for an Office Administrator.

About the Opportunity:

This position manages the day-to-day operations of Campus and Community Life and provides high-level complex administration and professional support to the office, which includes Student Advocacy, CARE Team, Student Legal Services, and Off-Campus Housing.

We strongly believe in work-life balance and keeping time for things outside of work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year
• 18 sick days per year for illness or medical appointments, including for family members
• Range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match and other retiree perks
• Wellness programs

What you'll do:

• Manage front desk duties, including opening the office, assisting visitors, answering multi-line phones, and Student Helpline.
• Hire, train, and supervise work-study students, and coordinate work-study coverage.
• Perform administrative tasks such as answering calls, organizing mail, preparing mailings, and managing office supplies.
• Maintain accurate files and records, prepare reports, and complete forms related to client services and administrative tasks.
• Interact professionally with clients, staff, counsel, court personnel, and the university community.
• Follow instructions accurately and work independently to complete tasks.
• Ensure smooth daily office functions.
• Provide various administrative duties, including maintaining confidential files, preparing notification letters, documentation for emergency loans, distributing housing info, updating procedures, assisting with CARE Team forms, preparing reference forms, distributing mail, scheduling appointments, and coordinating staff meetings.
• Serve as building manager as appropriate.
• Schedule and prioritize services for a large caseload of student clients, avoiding conflicts of interest.
• Handle processes related to procurement and accounts payable, including financial reports and budget monitoring.
• Support Student Legal Services by staffing the office, scheduling, maintaining the calendar, purchasing supplies, and supervising undergraduate workers.
• Draft pleadings under attorney supervision, manage online intake, and close cases accurately and timely.

Qualifications

• Bachelor's Degree in a related field or equivalent education/experience.
• 1-2 years of administrative office experience.

Knowledge, Skills & Abilities:

• Commitment to understanding issues faced by WVU students.
• Proficiency with Microsoft Office and case management software (Advocate & Clio).
• Ability to balance responsibilities, communicate effectively, and problem solve efficiently.

Preferred Qualifications:

• Bachelor's Degree.

Physical Effort:

• Frequent standing, walking, sitting, handling objects, reaching, and communication.
• Lift/move up to 20 pounds; good vision and focus abilities.

About WVU

West Virginia University is committed to community, growth, and impact. We value service, curiosity, respect, accountability, and appreciation. Join us to make a lasting impact. Learn more at wvu.edu.

We are an Equal Opportunity Employer, inviting all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, or veteran status.