Office Administrator / Office Manager

AVID Energy Solutions; Sutton (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid company holidays

Uncapped commissions and bonuses

Training and growth opportunities

Referral program

Job summary

AVID Energy Solutions in Sutton, MA is seeking a Full Time Office Administrator / Office Manager to join our team and support daily operations, customer service, and growth.

You will manage front desk duties, handle calls, coordinate with installation crews, oversee office staff, and maintain reports using Google Workspace or Microsoft Office and Salesforce.

This role offers growth potential and a benefits package including health, dental, vision, and paid time off.

Qualifications

• Prior office administration experience preferred.
• Familiar with CRM systems, preferably Salesforce.
• Proficient with Google Workspace or Microsoft Office.
• Excellent interpersonal and communication skills.
• Bilingual preferred but not required.

Responsibilities

• Overseeing general office operation.
• Greeting visitors and candidates.
• Answering incoming calls (sales, service, and vendor).
• Purchasing office supplies and inventory.
• Supervising office staff to maximize productivity.
• Provide admin support for lead generation, loyalty, accounting, and procedures.
• Coordinate with installation crews and service department.
• Manage mail, calendar of events, and reports.
• Good work ethic, can-do attitude, and doing the right thing even when not watched.
• Organize tasks for completion solo or with help.
• Work independently and solve problems with minimal supervision.
• Manage multiple tasks.

Skills

Interpersonal skills

Communication skills

CRM systems

Office software

Salesforce

Education

Office admin experience

Tools

Salesforce

Google Workspace

Microsoft Office

Job description

AVID Energy Solutions is immediately seeking a Full Time Office Administrator / Office Manager to join our team and start a career helping customers with energy efficiency and utility cost savings. This is a full-time role at AVID Energy Solutions with an opportunity to become full time and a clear path for growth.

Essential Job Functions:

• Work 7am to 5pm daily and additional hours as required
• Overseeing general office operation
• Greeting visitors and candidates
• Answer all incoming sales, service, and vendor phone calls
• Purchasing office supplies and taking proper inventory
• Supervising our office staff to ensure maximum productivity
• Provide administrative support in lead generation, customer loyalty, accounting, daily office procedures, etc
• Coordinate with the installation crews and service department
• Manage customer mailings, incoming mail, and email
• Manage calendar of events
• Update and manage various reports and programs (sales, phone, loyalty, etc.)
• Good work ethic, can-do attitude, and do the right thing even when no one is watching
• Able to organize assigned tasks, for completion alone or with help
• Ability to work independently and solve problems with minimal supervision
• Ability to manage multiple tasks

Qualifications:

• Previous office administration experience preferred
• Familiarwith Customer Relationship Manager (CRM) systems preferably Salesforce
• Proficient with Google Workspace or Microsoft Office
• Excellent interpersonal and communication skills
• Problem solver and systematic in approach
• Bilingual preferred but not required
• Have active license with no / minimal driving infractions
• Consent to a CORI background check and drug test screening

Benefits:

• Health, Dental and Vision insurance
• Life insurance
• Paid time off & Paid company holidays
• Uncapped commissions and bonuses
• Continuous training and growth opportunities
• Referral program

About Absolute Energy Solutions:

AVID Energy Solutions is a proud Mass Save partner dedicated to helping home owners reduce their energy output and save on their monthly utility bills. With offices in Methuen and Sutton, we work with clients throughout the North Shore, South Shore, Central and Western Massachusetts, as well as the Greater Boston area to find the best possible solutions for their energy efficiency needs and budget. We believe that everyone should have access to affordable, reliable energy efficient solutions, and we are committed to providing that to homeowners throughout Massachusetts.

Our team of certified energy efficiency specialists, professional weatherization installers, and friendly customer service representatives are all committed to providing the highest level of service starting with no-cost home energy assessments through any insulation and weatherization installation and other energy efficient measures such as HVAC systems, windows and doors.