Office Administrator: Dispatch, Scheduling & Customer Care

We-Care-Heating-; West Pensacola (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k match

Paid holidays

Paid time off

Job summary

WeCare Heating, Plumbing & Electric in Pensacola, FL, is seeking an Office Administrator to support daily operations across locations. You will handle scheduling, customer service, data entry, and general office management to keep the team organized as we grow.

The role requires strong customer service, CRM experience, and a clean driving record, with the ability to pass a background check and drug test. We offer a comprehensive benefits package and weekly pay.

Qualifications

• Proven customer support experience
• Familiarity with CRM systems
• Clean driving record
• Ability to pass a drug test and background check

Responsibilities

• Manage daily administrative tasks and office operations for both locations
• Assist with scheduling service appointments and coordinating technician dispatch
• Provide excellent customer service via phone, email, and in-person
• Maintain organized records of customer accounts, invoices, and service history
• Process work orders, billing, and payments
• Support internal team with documentation, reports, and communication
• Ensure a clean, well-organized, and professional office environment
• Collaborate with field teams to ensure timely and accurate service delivery

Skills

Customer service

Scheduling

Data entry

Office coordination

Tools

CRM software

Job description

WeCare Heating, Plumbing & Electric in Pensacola, FL, is seeking an Office Administrator to support daily operations across locations. You will handle scheduling, customer service, data entry, and general office management to keep the team organized as we grow.

The role requires strong customer service, CRM experience, and a clean driving record, with the ability to pass a background check and drug test. We offer a comprehensive benefits package and weekly pay.