Office Coordinator

We Care Heating & Air; West Pensacola (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401k match

Paid training

Paid holidays and PTO

Job summary

WeCare Heating, Plumbing & Electric is seeking an Office Administrator to support daily operations in Pensacola. You will handle scheduling, billing, data entry, and customer communications to keep our offices running smoothly.

You’ll work closely with field teams to ensure timely service delivery, maintain records, and help create accurate reports. Competitive benefits and ongoing training are provided.

Qualifications

• Experience in customer support or client service roles.
• Ability to manage multiple tasks and stay organized.
• Familiarity with CRM systems and office software.

Responsibilities

• Manage daily administrative tasks and office operations for both locations
• Assist with scheduling service appointments and coordinating technician dispatch
• Provide excellent customer service via phone, email, and in-person
• Maintain organized records of customer accounts, invoices, and service history
• Process work orders, billing, and payments
• Support internal team with documentation, reports, and communication
• Ensure a clean, well-organized, and professional office environment
• Collaborate with field teams to ensure timely and accurate service delivery

Skills

Customer service

Data entry

Scheduling

CRM systems

Office operations

Communication

Tools

CRM software

Microsoft Office

Job description

Overview

Looking to TradeUP?

At WeCare Heating, Plumbing & Electric, we’re a fast-growing home service company committed to delivering exceptional service and customer care to the communities of Pensacola. As we continue to expand, we're looking for a reliable and detail-oriented Office Administrator to help support daily operations and ensure our administrative functions run smoothly.

DAY IN THE LIFE:

The Office Administrator will play a critical role in supporting the administrative needs of our offices in Pensacola. This individual will assist with scheduling, customer service, data entry, and general office management, helping our team stay organized and efficient as we grow.

Key Responsibilities:

• Manage daily administrative tasks and office operations for both locations

• Assist with scheduling service appointments and coordinating technician dispatch

• Provide excellent customer service via phone, email, and in-person

• Maintain organized records of customer accounts, invoices, and service history

• Process work orders, billing, and payments

• Support internal team with documentation, reports, and communication

• Ensure a clean, well-organized, and professional office environment

• Collaborate with field teams to ensure timely and accurate service delivery

WHAT WE OFFER YOU:

• Robust benefits package – health, dental, vision insurance, 401k match, and more
• Earnings of $20-$25/hr AND paid weekly
• Paid Training, Paid Holidays, and PTO
• On-going training & development, & growth opportunities

WHAT YOU NEED:

• Proven customer support experience or experience as a client service representative
• Have the determination to succeed and grow with the company
• Familiarity with CRM systems and practicespreferred
• Have a clean driving record
• Be able to pass a drug test and background check