Office Administrator & Customer Support Expert

Conserva Irrigation of Tallahassee; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic team at an innovative company redefining the irrigation industry! As an Office Administrator & Customer Support Expert, you'll play a crucial role in ensuring smooth daily operations, from managing customer interactions to overseeing office workflow. This remote position offers a unique opportunity to grow with the business, backed by a supportive team culture and a commitment to professional development. With competitive pay and performance-based bonuses, your contributions will help shape the future of this exciting new venture. If you're organized, proactive, and passionate about customer service, we want you on our team!

Benefits

Paid Vacation

Flexible Schedule

Opportunity for Advancement

Training and Development

Performance-Based Bonuses

Qualifications

• Proven ability to manage multiple tasks and prioritize effectively.
• Experience with CRM systems and accounting software.

Responsibilities

• Oversee daily office operations and ensure efficient workflow.
• Manage customer interactions and coordinate services.
• Handle invoicing and maintain reports and databases.

Skills

Organizational Skills

Customer Service

Communication Skills

Problem-Solving

Time Management

Education

2+ years of experience in office administration

Tools

CRM Software

QuickBooks Online

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Join Our Growing Team as an Office Administrator & Customer Support Expert – Be Part of Something Big!

At Conserva Irrigation, we're redefining the irrigation industry, and we want YOU to be part of the journey. As a new business in the area, we’re building a team that will help us grow from the ground up. This is a unique opportunity to join a fresh, dynamic team and play a key role in creating a customer-centric, organized, and efficient office environment.

As an Office Administrator & Customer Support Expert, you will be the backbone of our daily operations, ensuring everything runs smoothly. From greeting visitors to overseeing our CRM system, scheduling, invoicing, and supporting our team, you’ll be at the heart of everything we do. If you’re organized, proactive, and ready to help shape a growing business, this is the role for you.

Why You’ll Love Working at Conserva Irrigation:

1. Be Part of Something New: Help establish and grow our office operations as we build our business.
2. Room to Grow: We promote from within. Your success is our success!
3. Collaborative Team Culture: Work in a supportive, team-focused environment where everyone has a voice.
4. Competitive Pay & Benefits: Offering a competitive salary and benefits for qualified individuals, plus a chance for performance-based bonuses. Paid vacation, Flexible Schedule, Opportunity for Advancement, Training and Development.
5. Professional Development: Continuous learning opportunities and career advancement as we grow.

Responsibilities:

1. Oversee the day-to-day operations of the office to ensure smooth and efficient workflow.
2. Greet visitors and answer incoming calls with a friendly, customer-first attitude.
3. Manage customer interactions, including lead generation, scheduling, and coordinating installations and services.
4. Use CRM software to schedule and track customer service requests and follow-ups.
5. Handle invoicing and accounting through QuickBooks Online.
6. Supervise office staff to ensure the highest levels of productivity and customer satisfaction.
7. Manage office inventory and supplies, ordering what’s needed to keep the business running smoothly.
8. Update and maintain reports and sales databases to track performance and ensure efficiency.

What You Bring:

1. 2+ years of experience in office administration, with a proven ability to manage multiple tasks.
2. Strong organizational skills, able to prioritize and manage time effectively.
3. Experience with CRM systems, ideally customized to fit business needs.
4. Excellent communication and interpersonal skills, with a passion for customer service.
5. Proficiency in Microsoft Word, Excel, and PowerPoint.
6. A systematic problem-solver who can bring order to any situation.

Benefits & Compensation:

1. Competitive salary and performance-based bonuses.
2. Opportunity for career advancement as our business grows.
3. A collaborative, supportive team environment.
4. And more!

This is more than just an office job; it's an opportunity to build a career and make a meaningful contribution to a new and exciting business. If you’re ready to help us create a great customer experience and support the growth of Conserva Irrigation, apply now!

This is a remote position.