Customer Service Rep / Office Manager

AUTO 360 Garage; Daly City (CA); On-site; USD 38,572 - 49,593; Full time

Benefits offered by this job

Benefits package

Flexible schedules

Stability

Opportunities for growth

Job summary

A local automotive service provider in Daly City is seeking a full-time Customer Service Rep / Office Manager to assist customers and manage administrative tasks. This role involves providing support through phone and in-person interactions, scheduling appointments, and ensuring organization within the office. A competitive wage of $28 - $36/hour is offered, along with great perks like benefits, flexibility, and growth opportunities. If you have a positive attitude and a knack for customer service, we want to hear from you!

Qualifications

• 1+ years of customer service experience preferred, but training is available.
• Automotive experience is a plus.
• Positive, can-do attitude along with patience and professionalism required.

Responsibilities

• Provide customer support via phone or in person.
• Manage schedule by booking appointments and reviewing arrangements.
• Ensure smooth operations by organizing time effectively.

Skills

Customer service experience

Bilingual (Spanish and English)

Excellent communication skills

Detail-oriented

Organized

Job description

AUTO 360 Garage in Daly City, CA is looking to hire a full-time Customer Service Rep (CSR) / Office Manager to help our customers and provide administrative assistance around the office. Do you enjoy meeting new people and helping others? Would you like to join a team of people who work hard and have fun? Are you looking to learn new things, improve your skills, and build a great career? If so, please read on!

This administrative position earns a competitive wage of $28 - $36/hour, depending on experience. We also provide great perks, including a benefits package, somewhat flexible schedules, stability, a respectful team, and opportunities for growth. If this sounds like the right administrative opportunity for you, apply today!

ABOUT AUTO 360

As automotive experts, we provide honest car repairs, collision work, and bodywork. With a team of excellent office workers and top-notch service technicians, we're ready to get each customer back on the road. Our technology is also excellent and helps us provide the best experience possible for our clients. We know that getting into accidents is no fun and that dealing with all the aftermath, such as fixing the car, is no fun either. With a rich history beginning in 1963, we strive to make our customers' lives easier by applying processes we've learned over the years to ensure precision and perfection.

We have been able to provide great services for years by treating our team fairly and like family. Our staff is our most prized possession and we're committed to making sure they are taken care of. We want our team to be safe and happy, so we offer them amazing benefits and a supportive environment!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) / OFFICE MANAGER

As a Customer Service Rep (CSR) / Office Manager, you provide customer support by handling requests over the phone or in person. You're always professional and kind to clients as you handle their concerns or questions. Additionally, you manage our schedule by booking appointments and reviewing upcoming arrangements. You make sure that our time is well organized and distributed so we can smoothly take in cars and customers as needed. You also work closely with an estimator at times. You get a great sense of accomplishment helping others and ensuring our customers get the best auto services they need!

QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR) / OFFICE MANAGER

• Customer service experience (1+ years of experience is preferred, but we will train)
• Bilingual is preferred (Spanish and English) but not required

Automotive experience would be a plus! Do you have excellent communication skills? Are you someone who has a positive, can-do attitude? Can you be patient and professional with all our clients? Do you have a customer-oriented attitude? Are you detail-oriented and organized? If yes, you might just be perfect for this administrative position!

ARE YOU READY TO JOIN OUR AUTO TEAM?

If you feel that you would be right for this Customer Service Rep (CSR) / Office Manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 94014