Office Administrator – Billing & Ops for Security Services

Integrated Protection Services; Darien (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Company stability

Job summary

Integrated Protection Services (IPS) is the leading regional provider of commercial security and fire protection systems, seeking an Office Administrator for our Darien, CT team. You will support branch operations, billing, and administrative tasks while delivering responsive service to customers and colleagues.

Ideal candidates will have 1+ year in an administrative role, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED.
• At least one year of administrative experience.
• Strong oral, written, and telephone communication skills.
• Strong time-management, organizational, and interpersonal skills.
• Proficiency with Microsoft Word, Excel, Outlook, internet applications, and Adobe.
• Familiarity with, or the ability to learn, financial and operational platforms such as AX, Oracle, procurement applications, and job-booking applications.
• Valid driver’s license.

Responsibilities

• Answer phones, provide accurate information, and transfer calls to the appropriate individuals.
• Assist with customer billing for installations, recurring contract revenue, and time-and-material service work.
• Assist with employee time entry for payroll processing.
• Process incoming checks and prepare bank deposits.
• Process ACH, wire, and credit card payments.
• Process invoices from subcontractors, vendors, and suppliers.
• Complete prequalification and qualification forms and scan documents into online document storage systems.
• Assist with credit card reconciliations.
• Contact customers regarding invoice acknowledgment, payment status, and collections.
• Assist in obtaining job-related information, including purchase order numbers, tax-exempt forms, insurance certificates, and certified payroll information.
• Order office supplies and assist with filing and other general administrative tasks.
• Perform other administrative duties and special projects as needed.

Skills

Communication skills

Time management

Organizational skills

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe

AX

Oracle

Procurement systems

Job-booking apps

Job description

Integrated Protection Services (IPS) is the leading regional provider of commercial security and fire protection systems, seeking an Office Administrator for our Darien, CT team. You will support branch operations, billing, and administrative tasks while delivering responsive service to customers and colleagues.

Ideal candidates will have 1+ year in an administrative role, strong communication skills, and proficiency with Microsoft Office.