Office Administrator

ReelzChannel, LLC; St. Louis, Northern (MO, KY); Hybrid; USD 35,000 - 48,000; Full time

Job summary

Hubbard Saint Louis is seeking an Office Administrator to be the first point of contact for guests, employees and clients, delivering proactive clerical support. You will answer calls, route inquiries, greet visitors and manage mail and supplies in a fast-paced, listener-focused environment.

The role requires excellent communication, strong organization and a customer-service mindset, with proficiency in MS Excel, Word, PowerPoint and Outlook. Some schedules may vary as needed.

Qualifications

• Excellent phone and interpersonal skills are essential.
• Must have excellent language and grammar skills.
• Highly organized and detail oriented.
• Customer-service oriented style—face-to-face, telephone and electronic.
• Computer experience with MS Excel, Word, PowerPoint and Outlook.

Responsibilities

• Provide administrative support: answer, screen and route calls; respond as appropriate.
• Distribute prizes and ensure release forms are completed.
• Assist listeners with questions about prize giveaways.
• Meet and greet visitors and guests.
• Manage mail, shipments and packages.

Skills

Phone skills

Interpersonal skills

Organization

Customer service

MS Office

Tools

MS Excel

MS Word

PowerPoint

Outlook

Job description

Hubbard Saint Louis is a full-service media company with legendary radio stations and cutting-edge digital solutions. We serve the Greater St. Louis community and offer a menu of marketing services including radio, full-service digital, influencer marketing, creative services, custom content, podcasts and events. At Hubbard, we're looking for the best people in local media to help build dominant brands that connect consumers and advertisers to build better businesses and communities. We succeed by always doing the right thing with focus, urgency, and passion.

Job Overview

The Office Administrator is the first point of contact for guests, employees, and clients of the company, either in person or via telephone and provides proactive customer service by performing a variety of clerical/administrative support tasks.

Job Responsibilities

• Provide administrative support: Answer, screen and route incoming telephone calls; respond to calls when appropriate.
• Distribute prizes and ensure necessary release forms are completed.
• Assist listeners with questions and inquiries surrounding prize giveaways.
• Meet and greet visitors and guests.
• Manage incoming and outgoing mail: Distribute incoming mail to appropriate personnel throughout the office and coordinate shipment and receipts of packages.
• Supplies Management: Regularly monitor inventory of office supplies. Order, restock, and organize supplies as needed.
• General filing: maintain files related to prize winners.
• Assist Programming and Promotions departments with ad-hoc requests as needed.
• Take initiative to learn new tasks, duties, technology and equipment.
• Offer ideas that would enhance or improve the way work is done.
• Report to work on time and work established schedule/hours. Ability to work other hours or alternate schedules as needed.
• Complete other duties as requested and needed.

Qualifications

• Excellent phone and interpersonal skills including tact, diplomacy and ability to handle sensitive, confidential and challenging situations are essential.
• Must have excellent language and grammar skills.
• Must be highly organized and detail oriented.
• Must have a customer-service oriented style-face-to-face, over the telephone and electronically.
• Computer experience including proficiency with MS Excel, Word, PowerPoint and Outlook.
• Previous experience answering a multi-line phone system preferred.
• Ability to prepare reports and business correspondence.
• Ability to establish and maintain good working relationships with a variety of individuals.
• Ability to work on short deadlines and in pressure situations; work other times as needed.
• Perform basic to advanced mathematical calculations.
• Strong team player. Work well with others. Foster a spirit of cooperation and helpfulness.
• Ability to work in compliance with company policies and procedures.
• Some administrative or customer service experience preferred.
• Physical Requirements: Ability to communicate in English, both verbally and in writing. Work with time sensitive information under tight deadlines and in pressure situations. Manual dexterity and fine motor skills to manipulate and operate personal computers, telephones and general office equipment (telephone, copier, etc.) for extended periods. Ability to read, hear and speak clearly and follow both oral and written direction. Ability to think quickly and to articulate information in clear, concise manner to others. Ability to sit for extended periods. Average pushing and pulling, bending and stooping. The Company may make reasonable accommodations to facilitate the ability to perform essential job functions.

Additional Information

This position is subject to pre-employment criminal and consumer financial history background checks. A criminal conviction, arrest pending adjudication, or adverse financial history information that does not relate to the requirements of the position will not, on its own, disqualify an applicant. The company will use background check information in a confidential, non-discriminatory manner consistent with applicable federal, state and local law.

Compensation and Benefits

When extending an offer, the company considers a variety of factors such as (but not limited to) the candidate's work experience, education/training & key skills as well as internal peer equity and other market and business considerations.

For information regarding our benefits, please copy the link below and paste in your browser:

https://hubbardbroadcasting.com/our-company/working-here/

EEO Statement

We are an equal opportunity employer, including disability/vets.

Diversity Statement

Hubbard Broadcasting has been committed to representing the communities we serve since our founding over 100 years ago. The same holds true today. We know the best way to accomplish this is by recruiting and retaining top talent from diverse cultures, life experiences, and world views. With dignity and respect, we value YOU and everything that makes YOU uniquely YOU.

We are an equal opportunity employer, committed to a policy of non-discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity, religion, marital status, national origin, mental or physical disability, public assistance status or any other characteristic or trait that has protection under the law.