Office Administrator

Insight Global; San Diego (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Insight Global in San Diego is seeking an Office Administrator / Client Relations Coordinator to be the face of the organization, delivering an exceptional customer experience and supporting both customers and internal teams.

The role involves coordinating inquiries, scheduling appointments, maintaining client records, and ensuring seamless day-to-day operations while fostering strong client relationships and contributing to business growth.

Qualifications

• 2+ years in office administration or related field.
• Strong verbal and written communication skills.
• Professional, customer-focused phone presence.
• Experience scheduling appointments and coordinating calendars.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office Suite and Google Workspace.
• Ability to work independently while supporting a team.
• High-energy, personable, and relationship-focused.
• Detail-oriented with strong follow-through.

Responsibilities

• Serve as the first contact for clients, visitors, and vendors.
• Answer inbound calls and respond to inquiries.
• Schedule consultations, site visits, and appointments for the sales/design team.
• Coordinate calendars and manage meeting schedules.
• Maintain lead information and client records within company systems.
• Follow up with prospective customers and existing clients.
• Assist with proposal preparation, correspondence, and sales team administration.
• Manage office supplies, records, mail, and general office operations.
• Support ownership and management with administrative tasks.
• Ensure a seamless client experience from initial inquiry through consultation.

Skills

Customer service

Communication

Scheduling

Calendar management

Office administration

Independent work

Relationship building

Detail oriented

Tools

Microsoft Office Suite

Google Workspace

Job description

Insight Global is seeking an Office Administrator / Client Relations Coordinator for a premier luxury outdoor living, pool construction, landscaping, and remodeling client in San Diego. This individual will serve as the face of the organization and play a critical role in delivering an exceptional customer experience. The ideal candidate is energetic, professional, and highly organized, with a passion for building relationships and supporting both customers and internal teams. Responsibilities will include managing inbound inquiries, coordinating appointments, supporting sales and design teams, maintaining lead and client information, and ensuring smooth day-to-day office operations. This is an excellent opportunity to join a growing organization where you can make a direct impact on client satisfaction and business growth while working in a collaborative, customer-focused environment.

Must-Haves:

• 2+ years of experience in office administration, receptionist, customer service, sales support, or related field
• Strong verbal and written communication skills
• Professional and customer-focused phone presence
• Experience scheduling appointments and coordinating calendars
• Strong organizational and multitasking abilities
• Proficiency with Microsoft Office Suite and/or Google Workspace
• Ability to work independently while supporting a team environment
• High-energy, personable, and relationship-focused personality
• Detail-oriented with strong follow-through

Day-to-Day:

• Serve as the first point of contact for clients, visitors, and vendors
• Answer inbound calls and respond to customer inquiries
• Schedule consultations, site visits, and appointments for the sales/design team
• Coordinate calendars and manage meeting schedules
• Maintain lead information and client records within company systems
• Follow up with prospective customers and existing clients
• Assist with proposal preparation, correspondence, and sales team administration
• Manage office supplies, records, mail, and general office operations
• Support ownership and management with administrative tasks
• Ensure a seamless client experience from initial inquiry through consultation

Compensation:

$60,000 to $80,000 on an annual basis

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.