Office Administrator

US Lawns; Roanoke (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Wellness incentive program

401(k) Retirement Plan

Dental

Life Insurance

Direct Deposit

Job summary

Southern Team is seeking an Office Administrator in Roanoke, VA to provide day-to-day HR and accounting support. This entry-level role reports to the HR Manager and is ideal for detail-oriented individuals building a foundation in Human Resources.

You will handle onboarding, I-9 verification, benefits enrollment support, file maintenance, and routine HR inquiries, while collaborating with the HR team to maintain confidentiality and accuracy.

Qualifications

• High school diploma or equivalent; associate's preferred.
• 0–2 years of admin or HR-related experience; internship or coursework in HR is a plus.
• Strong attention to detail and accuracy, especially with compliance docs (I-9s, background checks).
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Solid organizational and time-management skills; able to manage multiple tasks and deadlines.
• Proficiency with Microsoft Office; familiarity with HRIS or ATS is a plus.
• Clear written and verbal communication skills.
• Comfortable working independently and as part of a team.

Responsibilities

• Coordinate new hire onboarding: prepare offers, schedule orientation, set up files, ensure first-day smoothness.
• Track and follow up on pre-employment background and DMV checks; escalate as needed.
• Complete Form I-9 verification and maintain documentation per federal requirements.
• Conduct periodic I-9 audits and support corrective actions.
• Assist with benefits open enrollment: distribute materials, answer questions, process forms.
• Scan and file employee documents; maintain confidential records.
• Order uniforms, business cards, and name tags.
• Answer routine HR policy questions; escalate complex issues.
• Support HR functions: employment verifications, HRIS data entry, audits.
• Maintain confidentiality of employee records.

Skills

MS Office

HRIS familiarity

Attention to detail

Communication skills

Team orientation

Discretion

Education

High school diploma

Associate's degree in HR or related field

Tools

HRIS software

Applicant Tracking System (ATS)

Job description

Job Description

The Office Administrator provides day-to-day administrative support to the Human Resources and the accounting team.

This is an entry-level role, well suited to someone who is detail-oriented, organized, and eager to build a foundation in Human Resources. The Office Administrator works closely with the HR Manager and reports directly to the HR Manager.

Key Responsibilities

• Coordinate the new hire onboarding process, including preparing offer paperwork, scheduling orientation, setting up personnel files, and ensuring a smooth first-day experience for new employees.
• Initiate, track, and follow up on pre-employment background checks and motor vehicle record (DMV) checks; flag any results requiring HR Manager review.
• Complete Form I-9 verification for new hires and maintain I-9 documentation in compliance with federal requirements.
• Conduct periodic internal I-9 audits to identify and correct documentation errors or gaps, and support corrective action as needed.
• Assist with monthly benefits open enrollment activities, including distributing enrollment materials, answering routine employee questions, and processing enrollment forms.
• Scan, organize, and file employee documents and personnel records, maintaining accurate and confidential electronic and/or physical employee files.
• Orders uniforms, business cards and name tags
• Respond to routine employee inquiries regarding HR policies, procedures, and paperwork, escalating more complex questions as appropriate.
• Support other HR functions such as employment verifications, HRIS data entry, and file audits.
• Maintain strict confidentiality of employee records and sensitive HR information at all times.
• Perform other miscellaneous administrative tasks as assigned.

Qualifications

• High school diploma or equivalent required; an Associate's degree in Human Resources, Business Administration, or related field preferred.
• 0–2 years of administrative or HR-related experience; internship or coursework in HR is a plus.
• Strong attention to detail and accuracy, particularly with compliance-related documentation (I-9s,background checks).
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Solid organizational and time-management skills, with the ability to manage multiple recurring tasks and deadlines.
• Proficiency with Microsoft Office (Word, Excel, Outlook); familiarity with HRIS or applicant tracking systems is a plus.
• Clear written and verbal communication skills.
• Comfortable working both independently and as part of a team.

Working Conditions

• Standard office environment; occasional need to lift or move boxes of files (up to 15–20 lbs).
• Full-time schedule, Monday through Friday, standard business hours.

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required, and duties may change at the discretion of management.

Company Description

Since Southern Team opened our doors on October 3rd 1988, we've been fortunate to become one of the MOST successful automotive dealership groups in the state of Virginia. From our humble beginnings as a Hyundai dealership in Roanoke, VA (when most Americans didn't even know what a Hyundai was) to our new Hyundai, Nissan, Subaru, Volkswagen, and Prestige Collection. We even have a Nissan dealership in Christiansburg, VA and have grown to over 300 employees!

We would love to have you join us at any of our Southern Team locations! If you are interested in learning more about our various openings and upcoming job opportunities, please visit us at www.southernteamautomall.com or www.careers.hireology.com.

We are an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identification, or any other protected characteristic.

Benefits

• Health Insurance
• Health Savings Account
• Southern Wellness: A Free HealthCare Incentive Plan
• Medical GAP Insurance
• Dental
• 401(k) Retirement Plan - John Hancock
• Short Term and Long Term Disability (Voluntary Benefit)
• Accident Solution Plan (Voluntary Benefit)
• Life Insurance (Voluntary Benefit)
• Cancer Protection Insurance (Voluntary Benefit)
• MASA Medical Transport Solutions (Voluntary Benefit)
• Direct Deposit