Office Administrator

Crisp Community LLC; Norwich (CT); On-site; USD 42,000 - 68,000; Full time

Job summary

CRISP CANNABIS, a Connecticut cannabis operation, seeks an organized Office Administrator to own day-to-day operations and compliance for a micro-cultivation facility. You will manage office workflows, documentation, and vendor coordination in a highly regulated environment.

The role requires strong organizational skills, experience with sensitive information, and proficiency in MS Office/Google Suite, with familiarity in BioTrack or similar state-tracking systems.

Qualifications

• 2–5 years of experience in office administration, operations, or a similar role.
• Strong organizational skills with high attention to detail.
• Ability to manage multiple priorities independently.
• Experience handling sensitive and confidential information.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Suite.

Responsibilities

• Own daily office operations, including scheduling, internal coordination, and administrative workflow.
• Manage incoming calls, emails, and internal requests with professionalism and efficiency.
• Maintain structured digital and physical filing systems across all departments.
• Ensure all administrative processes are organized, current, and function effectively.
• Oversee office supply levels and maintain consistent inventory of operational materials.
• Maintain accurate, audit-ready documentation across all compliance categories.
• Ensure timely and accurate entries in systems such as BioTrack (or applicable state tracking systems).
• Manage cultivation logs, regulatory paperwork, and operational records.
• Assist in preparing reports for state agencies, audits, and inspections.
• Maintain documentation related to licensing, employee training, and facility operations.
• Proactively identify and correct gaps in documentation or compliance processes.

Skills

Office administration

Organizational skills

Multitasking

Discretion

Communication

MS Office

Google Suite

BioTrack

QuickBooks

Tools

BioTrack

QuickBooks

Job description

Why Join CRISP CANNABIS?

At CRISP CANNABIS, we operate at the intersection of precision, compliance, and quality. As Connecticut's cannabis industry continues to expand, we are looking for a highly organized, detail-oriented Office Administrator to own the day-to-day operational and compliance infrastructure of our micro-cultivation facility.

Your Impact

We are seeking a highly organized, detail-oriented Office Administrator to own the day-to-day operational and compliance infrastructure of our cannabis micro-cultivation facility. This role is essential to ensure the facility runs smoothly, remains fully compliant, and maintains structured internal operations across departments. The Office Administrator will manage office operations, compliance documentation, vendor coordination, and internal administrative systems. This is not a support-only role-this position is responsible for maintaining order, accountability, and execution within a highly regulated environment.

What You'll Do (Personnel Duties, Authority, and Responsibilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other responsibilities and projects may be assigned for the overall benefit of the organization.

Office Operations & Administrative Control

• Own daily office operations, including scheduling, internal coordination, and administrative workflow.
• Manage incoming calls, emails, and internal requests with professionalism and efficiency.
• Maintain structured digital and physical filing systems across all departments.
• Ensure all administrative processes are organized, current, and function effectively.
• Oversee office supply levels and maintain consistent inventory of operational materials. Compliance & Recordkeeping (Critical Function)
• Maintain accurate, organized, and audit-ready documentation across all compliance categories.
• Ensure timely and accurate entries in systems such as BioTrack (or applicable state tracking systems).
• Manage cultivation logs, regulatory paperwork, and operational records.
• Assist in preparing reports for state agencies, audits, and inspections.
• Maintain documentation related to licensing, employee training, and facility operations.
• Proactively identify and correct gaps in documentation or compliance processes.

Procurement, Inventory & Vendor Management

• Own ordering and tracking of operational supplies (PPE, uniforms, office supplies, facility consumables).
• Maintain accurate records of equipment, supplies, and internal inventory.
• Coordinate with vendors on orders, deliveries, and issue resolutions.
• Track invoices and purchasing activity to ensure accountability and organization.
• Help establish consistent ordering cycles to prevent shortages or overstock.

Facility & Operational Coordination

• Ensure the facility remains fully operational, organized, and always stocked.
• Coordinate maintenance, cleaning services, and external vendors.
• Act as the central point of coordination for facility-related needs.
• Support cross-department communication between cultivation, production, and administrative teams.
• Track and follow up on operational tasks to ensure completion.

External Communication & Coordination

• Communicate professionally with vendors, suppliers, regulatory agencies, and partners.
• Coordinate meetings, facility tours, and external visits.
• Support leadership with organized communication and follow-through.

What You Bring (Qualifications)

Required

• 2–5 years of experience in office administration, operations, or a similar role.
• Strong organizational skills with high attention to detail.
• Ability to manage multiple priorities independently.
• Experience handling sensitive and confidential information.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Suite.

Preferred

• Experience in cannabis or a regulated industry (pharma, manufacturing, agriculture).
• Familiarity with Connecticut cannabis regulations (or a willingness to learn quickly).
• Experience with BioTrack, QuickBooks, or similar systems.

Requirements

• Must be 21+ years old.
• Must pass all required background checks.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to maintain focus, talk, or hear. The employee frequently is required to use hands or fingers and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; carry; push; pull; and reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The employee is regularly exposed to strong cannabis odors and is frequently required to handle cannabis products. Exposure to environmental particles such as pollen and plant pathogens. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.

The company is a substance-free workplace and an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, ancestry, intellectual or learning disability, status as a victim of domestic violence, past or present history of mental disorder, pregnancy, reproductive health decisions, age, genetic information, marital status, veteran status, disability status, or any other characteristic protected by state or federal guidelines.