Lead Packaging Technician

Crisp Community LLC; Norwich (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

CRISP CANNABIS in Connecticut is seeking a Lead Packaging Technician to lead packaging operations on the production floor, ensure accuracy, and maintain floor presence.

You will work under the Packaging Supervisor and Production Manager, packaging products, enforcing SOPs, and supporting training and process improvements. The role emphasizes attention to detail and the ability to collaborate across departments in a fast-paced regulated environment.

Qualifications

• Must be 21 years of age or older.
• High school diploma or equivalent required.
• At least one year of packaging or production experience.
• Previous team‑lead, training, or floor‑coordination preferred.
• Working knowledge of packaging SOPs, batch records, label controls, sanitation, and safety.
• Ability to operate packaging equipment and perform minor troubleshooting safely.
• Strong attention to detail, organization, recordkeeping, time management, and priority control.
• Clear communication, dependable attendance, and lead-by-example behavior.
• Overtime, weekend shifts may be required based on needs.

Responsibilities

• Actively perform packaging work and assist other departments while maintaining floor presence.
• Carry out the approved daily packaging plan and organize tasks and breaks.
• Provide real‑time direction and corrections to ensure SOPs, batch instructions, and safety.
• Support training and onboarding as directed by the Packaging Supervisor.
• Monitor pace and quality, and keep supervisor informed of floor status.
• Escalate recurring issues to Packaging Supervisor.
• Prepare workstations and packaging components; report missing needs.

Skills

Packaging experience

Team lead experience

SOPs knowledge

Batch records

Label controls

Sanitation & safety

Attention to detail

Job description

Why Join CRISP CANNABIS?

At CRISP CANNABIS, we take pride in delivering top-tier cannabis products crafted with precision, compliance, and care. As Connecticut's legal cannabis market continues to grow, we are seeking a dedicated, detail-oriented Lead Packaging Technician to join our production team. If you excel in a fast-paced manufacturing environment, thrive on technical precision, and take pride in crafting high-quality cannabis products, this is your opportunity to build a rewarding career at the forefront of the cannabis industry.

Your Impact

The Lead Packaging Technician is a working-floor position that reports to the Packaging Supervisor and carries the Supervisor's direction onto the packaging floor. This role actively packages product while providing immediate task direction, reinforcing procedures, monitoring pace and quality, and escalating issues to the Packaging Supervisor.

What You'll Do (Personnel Duties, Authority, and Responsibilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other responsibilities and projects may be assigned for the overall benefit of the organization.

Packaging Execution & Floor Presence

• Actively perform packaging work and, when assigned and appropriately trained, assist Post-Harvest, Processing, Inventory, Cultivation, or other departments while maintaining a visible, dependable floor presence for Packaging Technicians.
• Carry out the approved daily packaging plan and help organize workstations, immediate tasks, and break coverage within the Packaging Supervisor's direction and the Production Manager's broader priorities.
• Provide immediate direction and real-time correction when Technicians are not following SOPs, batch instructions, safety rules, or quality standards.
• Support training and onboarding assigned by the Packaging Supervisor and reinforce approved packaging, labeling, sanitation, documentation, and equipment practices.
• Monitor work pace, quality, focus, and completion and keep the Packaging Supervisor informed of floor status and support needs.
• Escalate recurring performance, staffing, quality, equipment, safety, or procedural concerns to the Packaging Supervisor.

Product & Workstation Readiness

• Confirm assigned bulk or work-in-process is present, identified, and ready before work begins and report shortages, delays, or inconsistencies.
• Check returned or released material against the Packaging Supervisor's direction and report incomplete, damaged, late, or inconsistent material.
• Prepare workstations, equipment, approved labels, and packaging components for assigned work and promptly communicate missing needs.

Packaging Quality, Compliance & Records

• Verify product identity, weight, count, seal, batch information, and finished-unit quality before handoff.
• Use only approved labels and components and ensure correct application under Connecticut DCP requirements and company procedures.
• Maintain accurate, real-time travelers, batch records, counts, waste, rejects, work-in-process, and completion records.
• Provide accurate packaging data and complete only seed-to-sale system entries specifically assigned and authorized by the Packaging Supervisor.
• Stop and isolate affected work and escalate any product, label, count, seal, or record discrepancy.

Equipment, Handoffs & Shift Communication

• Operate, clean, change over, and perform approved minor troubleshooting on packaging equipment.
• Complete line clearance, sanitation, and changeover checks to prevent mix-ups, cross-contamination, and downtime.
• Monitor line-side materials and report shortages or replenishment needs to the Packaging Supervisor before they delay production.
• Stage and transfer completed product and records to Inventory only as directed by the Packaging Supervisor.
• Report output, incomplete work, constraints, material status, and next shift needs to the Packaging Supervisor.

What You Bring (Qualifications)

• Must be 21 years of age or older.
• High school diploma or equivalent required.
• At least one year of packaging or production experience; regulated-industry experience preferred.
• Previous team‑lead, training, or floor‑coordination experience preferred.
• Working knowledge of packaging SOPs, batch records, label controls, sanitation, and safety.
• Ability to operate packaging equipment and perform approved minor troubleshooting safely.
• Strong attention to detail, organization, recordkeeping, time management, and priority control.
• Clear communication, sound judgment, dependable attendance, and ability to lead by example.
• Flexibility for overtime, weekend work, or schedule shifts is required based on operational demands, inventory audits, and production deadlines
• Must successfully complete a post-offer background check and meet state licensing/credentialing criteria.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to maintain focus, talk, or listen. The employee frequently is required to use hands or fingers and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; carry; push; pull; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The employee is regularly exposed to strong cannabis odors and is frequently required to handle cannabis products. Exposure to environmental particles such as pollen and plant pathogens. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in thin "at‑will" relationship.

The company is a substance-free workplace and an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, ancestry, intellectual or learning disability, status as a victim of domestic violence, past or present history of mental disorder, pregnancy, reproductive health decisions, age, genetic information, marital status, veteran status, disability status, or any other characteristic protected by state or federal guidelines.

Due to industry compliance requirements, final candidates must successfully complete a post-offer background check and meet state licensing/credentialing criteria.