Office Administrator

Ellie Mental Health; Malvern (Chester County); On-site; USD 60,000 - 80,000; Part time

Job summary

Ellie Mental Health is seeking a detail-oriented Part-Time Office Administrator to manage billing at our Malvern clinic. This role is essential for ensuring smooth financial operations, allowing our team to focus on delivering exceptional mental health care. Join us to make a meaningful impact in the lives of those we serve.

Benefits

Flexible, part-time schedule

Supportive, inclusive team environment

Mission-driven organization

Qualifications

• Knowledge of medical billing software and insurance processes.
• Experience with electronic health records (EHR) systems.
• Prior experience in a mental health or healthcare setting is a plus.

Responsibilities

• Submit insurance claims and follow up on denials.
• Create and send client invoices, record payments.
• Maintain accurate billing records and ensure compliance.

Skills

Attention to detail

Organizational skills

Communication

Education

Experience with medical billing software

Experience with electronic health records (EHR)

Job description

About Us
At Ellie Mental Health in Malvern, PA, we’re dedicated to providing compassionate, personalized mental health care in a supportive, judgment-free environment. Our mission is to break down barriers to treatment and deliver customized counseling services that empower our clients to thrive. Join our team and make a meaningful impact in the lives of those we serve!

Job Overview
Ellie Mental Health is seeking a detail-oriented and organized Part-Time Office Administrator to manage billing at our Malvern, PA clinic. This role is essential to ensuring smooth financial operations, allowing our team to focus on delivering exceptional mental health care.

Responsibilities

• Submit insurance claims and follow up on denials or rejections to ensure timely reimbursement.
• Create and send client invoices, record payments, and reconcile accounts.
• Communicate with clients regarding payment and insurance inquiries.
• Maintain accurate billing records and ensure compliance with regulations.
• Manage accounts receivable and support financial reporting as needed.

Qualifications

• Knowledge of medical billing software and insurance processes, preferably in mental health or behavioral health settings.
• Experience with electronic health records (EHR) systems.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a part-time role.
• Prior experience in a mental health or healthcare setting is a plus.

Why Join Ellie?

• Be part of a supportive, inclusive team committed to making a difference.
• Contribute to a mission-driven organization focused on client well-being.
• Enjoy a flexible, part-time schedule in a welcoming clinic environment.

We are seeking creative and collaborative individuals with a passion for changing mental health care in fun and meaningful ways.

Don’t meet EVERY requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to building an inclusive and diverse workplace where all of our team members can be their authentic selves. If you’re excited about joining us but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You might be the perfect fit for another role!

Employee Experience

We prioritize taking care of our employees — from investing in their financial future to providing competitive wages and reasonable caseloads. Happy employees provide better care, and we foster an environment where everyone can thrive. We recognize that mental health jobs can be demanding, so we embed our core values of humor, creativity, authenticity, acceptance, determination, and compassion into our culture, supporting career growth and leadership development.

Company Structure

Ellie is a socially responsible for-profit business, allowing us to be flexible and responsive to community needs. Unlike non-profit or government models, our structure promotes creativity, innovation, and competitive compensation, fostering a motivated and engaged workforce.

Join us — we’re just people helping people. Want to be part of the herd?

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Mental Health Care