Office Administrator

Hancock Aviation LLC; Howell Community Farms (LA); On-site; CAD 32,000 - 44,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Hancock Aviation LLC is seeking an Office Administrator to keep the front office running and to support administrative, billing, and recordkeeping functions. You will be the first point of contact for visitors and calls and will assist the Executive Assistant, Customer Experience Manager, and shop leadership.

The role requires 2+ years of admin or bookkeeping experience, strong data entry skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent is required.
• Two or more years of administrative, office, or bookkeeping support experience.
• Strong data entry accuracy and attention to detail are required.
• Proficiency with Microsoft Office, especially Outlook and Excel.
• Good verbal and written communication skills and professional phone manner.
• Ability to prioritize and manage multiple tasks without prompting.
• Demonstrated reliability and consistent attendance.
• Ability to handle confidential information with discretion.
• Experience with QuickBooks Online is preferred.
• Experience in aviation, automotive, industrial, or service and repair environments is preferred.
• Accounts receivable or accounts payable experience is preferred.

Responsibilities

• Answer and route incoming calls and greet customers, vendors, and delivery personnel.
• Maintain organized digital and physical filing for work orders, invoices, and vendor records.
• Enter and verify data in eBis and QuickBooks Online, including invoices, purchase orders, and receiving records.
• Support accounts receivable, including invoice distribution, statement mailing, and payment posting.
• Process incoming and outgoing mail and coordinate shipping and freight paperwork.
• Maintain office supply and shop consumable inventory and place reorders.
• Assist with customer correspondence and scheduling coordination; support onboarding paperwork and personnel file maintenance.
• Prepare documents, reports, and correspondence as directed.
• Maintain a clean, organized, and professional front office.
• Handle confidential business, customer, and personnel information appropriately.
• Support additional administrative tasks as needed.

Skills

Data entry accuracy

Attention to detail

Verbal communication

Written communication

Reliability

Attendance

Education

High school diploma or equivalent

Tools

eBis

Microsoft Excel

Microsoft Outlook

QuickBooks Online

Job description

About Us

Hancock Aviation is a top-tier aviation services company specializing in the maintenance, sales, and management of private and corporate aircraft. We operate a growing maintenance facility in Baton Rouge and support a wide range of general aviation and turbine aircraft. As our operation continues to expand, we are seeking a dependable, detail-oriented Office Administrator to support daily business operations.

Job Description

The Office Administrator keeps the front office running and supports the administrative, billing, and recordkeeping functions of the company. This position is the first point of contact for visitors and incoming calls and provides direct support to the Executive Assistant, Customer Experience Manager, and shop leadership. The role suits someone who works accurately without close supervision and takes ownership of getting details right the first time.

Responsibilities

• Answer and route incoming calls and greet customers, vendors, and delivery personnel
• Maintain organized digital and physical filing for work orders, invoices, and vendor records
• Enter and verify data in eBis and QuickBooks Online, including invoices, purchase orders, and receiving records
• Support accounts receivable, including invoice distribution, statement mailing, and payment posting
• Process incoming and outgoing mail and coordinate shipping and freight paperwork
• Maintain office supply and shop consumable inventory and place reorders
• Assist with customer correspondence and scheduling coordinationSupport onboarding paperwork and personnel file maintenance
• Prepare documents, reports, and correspondence as directed
• Maintain a clean, organized, and professional front office
• Handle confidential business, customer, and personnel information appropriately
• Support additional administrative tasks as needed

Qualifications

• High school diploma or equivalent (Required)
• Two or more years of administrative, office, or bookkeeping support experience
• Strong data entry accuracy and attention to detail (Required)
• Proficiency with Microsoft Office, particularly Outlook and Excel
• Good verbal and written communication skills and a professional phone manner
• Ability to prioritize and follow through on multiple tasks without prompting
• Demonstrated reliability and consistent attendance
• Ability to handle confidential information with discretion
• Experience with QuickBooks Online (Preferred)
• Experience in aviation, automotive, industrial, or another service and repair environment (Preferred)
• Accounts receivable or accounts payable experience (Preferred)

What We Offer

• Competitive hourly pay based on experience
• Comprehensive benefits package
• Paid time off and paid holidays
• A visible role with direct exposure to company leadership
• Opportunity to grow into expanded billing and accounting responsibilities
• Stable, weekday schedule with no nights or weekends
• Supportive, team-oriented work environment

Job Type

Full-time, non-exempt

Pay

$17.00 – $23.00 per hour (Based on Experience)

Benefits

• 401(k)
• 401(k) matchingHealth insurance
• Dental insurance
• Vision insurance
• Paid time off

Schedule

• 8-hour shift (9:00 AM – 5:00 PM)
• Day shift
• Monday to Friday
• No nights
• No weekends
• Holidays

Ability to Commute/Relocate

Baton Rouge, LA 70807: Reliably commute or planning to relocate before starting work (Required)

Experience

• Administrative or office support: 2 years (Preferred)
• Data entry: 1 year (Required)

Work Location

In person

Equal Opportunity Employer

Hancock Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Contact

[e-mail] 225-800-2359

4041 Chuck Yeager Avenue

Baton Rouge, LA 70807