Office Administrator

Charlotteheatingair; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join Charlotte Heating & Air as an Office Administrator, where you will help build and manage client relationships in a fast-paced environment. Enjoy a supportive company culture with benefits such as a health savings account and paid time off. The role requires strong communication, customer service skills, and a commitment to professional growth.

Benefits

Health savings account

Paid Time Off (PTO)

Free financial advising

Great company culture

Year-round employment

Qualifications

• High school diploma or equivalent required.
• Willingness to learn and good communication skills.
• Customer service experience preferred.

Responsibilities

• Manage scheduling and client leads effectively.
• Assist in team meetings and client interactions.
• Support service dispatch and back-office tasks.

Skills

Customer service knowledge

Good phone skills

Good people skills

Excellent communication skills

Strong follow up skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

Office Administrator

Sign-on Bonus up to $2000.

Charlotte Heating & Air has been serving the greater Charlotte area since 2009. We are built on the principle of valuing people over all else. We do business with our clients how we want people to do business with us. Integrity forms our foundation. We take pride in providing the highest quality HVAC products and offering premium, personalized service to our customers. We don't rope customers into contracts or sell unnecessary services and products. Long term relationships are our goal. It is our goal within the company as well. We want to build a reliable team of enjoyable people to help us succeed in serving people inside and out of our organization. Each employee enjoys attentive managers, competitive benefits, and a great work environment.

We are seeking an Office Administrator to join our team.

Work Hours: 8:00 am - 5:00 pm Monday to Friday

Compensation: $19.25- $30.00 per hour

Benefits:

• Health savings account
• Paid Time Off (PTO)
• Free financial advising from certified professionals.
• Great company culture
• Year-round employment

Position Summary: As a representative for our Company, you will be part of a team responsible for growing our client base. Scheduling and managing leads by tracking and following up on them. Preparing and assisting in team meetings. Working with the client through the entire sales and installation process. Additional duties include assisting service dispatch and back-office tasks.

Required Qualifications:

• High school diploma or its equivalent
• Fast learner
• Good phone skills
• Good people skills
• Customer service knowledge with strong follow up skills.
• Excellent communication skills
• Conduct self in a professional manner
• Willing to learn

Qualifications desired:

• Excellent verbal skills
• Experience with Permitting and Inspection scheduling - trades
• Warranty and Rebate experience
• Microsoft Excel
• Professional phone skills
• Strong interpersonal skills
• Energetic personality
• Well organized and ability to work independently.

***NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE ***