Office Administrative Assistant

Gingerly Supportive Home Care LLC; Greensboro (MD); Hybrid; USD 20,664 - 27,552; Part time

Job summary

Gingerly Supportive Home Care LLC is seeking an Administrative Assistant to work remote/hybrid part-time with potential to advance to full-time. You will coordinate client schedules, assist with onboarding, answer phones, and maintain records while delivering strong customer service.

Requirements include a high school diploma or GED, at least one year in an administrative role, and the ability to pass a background check and drug test. An associate degree is preferred.

Qualifications

• Must be able to pass a criminal background check and drug test for employment.
• Minimum high school diploma or GED; experience in office settings preferred.
• Associate's degree in related field may be preferred or required.
• Healthcare or client-care experience can be advantageous.

Responsibilities

• Coordinate client care schedules, caregiver assignments, and on-call coverage.
• Serve as main point of contact for clients, caregivers, and stakeholders.
• Maintain accurate client and employee records and scheduling data.
• Provide general administrative support: phones, paperwork, supplies, equipment.
• Deliver excellent customer service to clients and staff.
• Assist with onboarding, policy updates, and quality-improvement projects.
• Perform general office tasks and help with HR tasks related to recruitment and onboarding.

Skills

Excellent Communication Skills

Strong Organizational Skills

Time Management Skills

Problem-Solving Skills

Attention to Detail

Proficiency in Office Software

Strong Interpersonal Skills

Education

High School Diploma/GED

Associate's Degree (Preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Administrative Assistant (Remote/Hybrid)

(Part Time with option to advance to Full Time)

Responsibilities:

• Scheduling: Coordinating client care schedules, caregiver assignments, and managing on-call availability.
• Communication: Acting as a point of contact for clients, caregivers, and other stakeholders, responding to inquiries, and communicating updates.
• Record Keeping: Maintaining accurate and organized client and employee records, including scheduling information, contact details, and relevant documentation.
• Administrative Support: Assisting with tasks like answering phones, processing paperwork, ordering supplies, and managing office equipment.
• Customer Service: Providing excellent customer service to clients, caregivers, and other individuals, ensuring a positive experience.
• Special Projects: Assisting with various special projects, such as new client onboarding, policy updates, and quality improvement initiatives.
• General Office Tasks: Maintaining a clean and organized workspace, assisting with office maintenance, and managing supplies.
• Human Resources Support: Assisting with recruitment, onboarding, and employee record-keeping.

Qualifications

MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK AND DRUG TEST FOR EMPLOYMENT

• High School Diploma/GED: This is the minimum requirement.
• One Year of Administrative Experience: Preference given to candidates with at least one year of experience in an office setting, handling tasks like scheduling, record-keeping, and communication.
• Associate's Degree (Preferred): May prefer or even require an associate's degree in a related field like business administration or healthcare administration.
• Related Experience: Experience in healthcare, or working with clients and families, can be advantageous.

Skills and Abilities:

• Excellent Communication Skills: Administrative assistants need to communicate effectively with clients, staff, and other healthcare professionals, both orally and in writing.
• Strong Organizational Skills: Prioritizing tasks, managing schedules, and keeping records are essential for this role.
• Time Management Skills: Being able to effectively manage time and meet deadlines is crucial.
• Problem-Solving Skills: Administrative assistants may need to address issues or concerns that arise in the office or related to client care.
• Attention to Detail: Accurately recording information and following procedures is important.
• Proficiency in Office Software: Being comfortable with computer programs like Microsoft Office Suite (Word, Excel, PowerPoint) is expected.
• Strong Interpersonal Skills: Building rapport with staff and clients is an important aspect of the role.

Job Types:Part-time

Salary Range: $17/hr