Office Admin & CSR — Overtime, Benefits, and Growth

NorthPort Heating and Air Conditioning; Jacksonville (FL); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Commission opportunities

Paid holidays

Paid vacations

Sick time

Advancement opportunities

Job summary

Une entreprise locale de chauffage et de climatisation recherche un Office Admin / Customer Service Representative (CSR) à temps plein à Jacksonville. Ce poste offre un salaire compétitif, des opportunités de commission et d'avancement dans un environnement de travail positif. Vous serez responsable de fournir un excellent service client et de gérer les tâches administratives essentielles pour l'efficacité du bureau.

Qualifications

• Deux ans d'expérience en service client et en bureau préférés.
• Compétences en communication verbale et écrite excellentes.
• Organisation et capacité à prioriser plusieurs tâches.

Responsibilities

• Répondre aux appels et planifier avec les clients.
• Préparer les ordres de travail, factures et gérer les collections.
• Maintenir un bureau propre et organisé.

Skills

Customer service

Data entry

Microsoft Word

Excel

Google Docs

Job description

NorthPort Heating and Air Conditioning of Jacksonville, FL is seeking to hire a full-time Admin / Customer Service Rep to join our HVAC office team and provide customer service as well as handle a variety of administrative tasks to help keep our business running smoothly. Are you a people person that makes everyone feel welcome? Would you like an exciting career with a local HVAC company that dominates the market in an essential industry? If so, please read on!

This Admin / Customer Service Rep position earns a competitive wage of $15+/hour, depending on experience, plus overtime opportunities. You would also be eligible for great benefits including commission opportunities, 401(k), paid holidays, paid vacations, sick time, and advancement opportunities! If this sounds like the right administrative CSR opportunity for you, apply today!

About Northport Heating And Air Conditioning

NorthPort Heating and Air Conditioning is a family-owned heating and air conditioning service provider located in Jacksonville, Florida. We have made our company successful by building long-term relationships with our customers and offering them continued support even after the completion of our services. Our company's philosophy is simple: Treat every customer with respect as if they were our only customer.

Here at NorthPort, we understand that in order to maintain great relationships with our clients, we also have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work culture and opportunities for career development. This is why our employees love working with us!

A DAY IN THE LIFE OF AN ADMIN / CUSTOMER SERVICE REP

As our Admin / Customer Service Rep, you are the "go-to" person at our company. A lot of information flows through our office, and you make sure that is accessible. Employees and clients alike depend on you for accurate information as well as exceptional customer service! You spend much of your time answering phones, scheduling with customers, dispatching technicians, entering work orders, preparing billing, and handling collections.

Using your amazing organizational skills, you keep everything running smoothly and efficiently. You also provide fantastic customer service as you communicate with clients by phone, by email, and in person. With pride, you keep the office clean and organized. You enjoy keeping busy with a variety of tasks throughout the day and get great satisfaction out of ensuring that the administrative side of HVAC work is taken care of accurately and on-time!

The main service area is in Jacksonville, but we also cover jobs in St. Augustine and Fernandina Beach.

Qualifications For An Admin / Customer Service Rep

• Strong knowledge of Microsoft Word, Excel, and Google Docs
• Efficient and accurate data entry skills
• CSR or office experience
  
  

Two years of CSR and office experience are preferred but multiple factors will be taken into consideration. Do you thrive in a fast-paced work environment? Are you dependable, responsible, and reliable? Do you have a strong work ethic? Are you team-oriented but also able to work well independently? Do you have excellent verbal and written communication skills? Can you maintain a professional image and demeanor at all times? Are you organized and able to effectively prioritize multiple tasks? If so, then you might just be perfect for this Admin / Customer Service Rep position!

READY TO JOIN OUR HVAC OFFICE TEAM?

If you feel that you would be right for this administrative CSR job, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 32207

Salary: $15 per hour