Office 365 Jr. Administrator

AHU Technologies Inc; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology services provider is seeking a Microsoft Office 365 Junior Systems Administrator in Washington, DC. The successful candidate will manage and troubleshoot Microsoft 365 services while providing end-user support. Key qualifications include extensive knowledge of Office 365, Active Directory, and experience with customer service. Required certifications include Microsoft 365 Administrator certification and a relevant Bachelor's degree.

Qualifications

• 3+ years of experience with Office 365 and Active Directory.
• 3+ years in troubleshooting Microsoft Office suite issues.
• Experience managing Exchange and Active Directory permissions.
• Expert-level customer service in Office 365 required.

Responsibilities

• Support daily management and troubleshooting of Microsoft 365 services.
• Provide end-user support for Microsoft Office 365 services.

Skills

Office 365 knowledge

Active Directory experience

Azure Active Directory knowledge

Customer service expertise

Troubleshooting skills

Education

Bachelor’s Degree or equivalent experience

Tools

Microsoft 365

Outlook 2013

OneDrive

Teams

SharePoint Online

Job description

Benefits

• routing issues
• Troubleshooting email delivery
• configuring
• Outlook 2010
• Microsoft 365

Organization

Office 365 Jr. Administrator – Location: Washington DC

Overview

Short Job Description: We are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the District’s Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services.

Complete Description

The client is seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the District’s Microsoft 365 environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support.

Responsibilities

• Support daily management and troubleshooting of Microsoft 365 services
• Provide end-user support for Microsoft Office 365 services

Qualifications

• Working knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID). Required: 3 Years
• Experience troubleshooting Microsoft Office suite and account creation in AD and Entra ID. Required: 3 Years
• Experience with Azure AD Connect. Required: 3 Years
• Experience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes, and public folders. Required: 3 Years
• Extensive experience with supporting MS Office suite 2010, 2013, and 2016 as well as Windows 7, 8, 10, and 11. Required: 3 Years
• Troubleshooting Outlook client connectivity issues. Required: 3 Years
• Troubleshooting email delivery and email routing issues. Required: 3 Years
• Expert-level customer service and client-facing expertise with Office 365. Required: 3 Years
• Experience supporting and training end–users on Outlook 2010, 2013, and 2016 and configuring it for the new O365 service. Required: 3 Years
• Expert knowledge in Outlook 2013, OneDrive, Teams, SharePoint Online and O365 on-line services. Required: 3 Years
• Certifications: Microsoft 365. Required
• Certified: Administrator expert. Required
• Bachelor’s Degree or equivalent experience. Required