Microsoft 365 Junior Admin: End-User Support

AHU Technologies Inc; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology services provider is seeking a Microsoft Office 365 Junior Systems Administrator in Washington, DC. The successful candidate will manage and troubleshoot Microsoft 365 services while providing end-user support. Key qualifications include extensive knowledge of Office 365, Active Directory, and experience with customer service. Required certifications include Microsoft 365 Administrator certification and a relevant Bachelor's degree.

Qualifications

• 3+ years of experience with Office 365 and Active Directory.
• 3+ years in troubleshooting Microsoft Office suite issues.
• Experience managing Exchange and Active Directory permissions.
• Expert-level customer service in Office 365 required.

Responsibilities

• Support daily management and troubleshooting of Microsoft 365 services.
• Provide end-user support for Microsoft Office 365 services.

Skills

Office 365 knowledge

Active Directory experience

Azure Active Directory knowledge

Customer service expertise

Troubleshooting skills

Education

Bachelor’s Degree or equivalent experience

Tools

Microsoft 365

Outlook 2013

OneDrive

Teams

SharePoint Online

Job description

A technology services provider is seeking a Microsoft Office 365 Junior Systems Administrator in Washington, DC. The successful candidate will manage and troubleshoot Microsoft 365 services while providing end-user support. Key qualifications include extensive knowledge of Office 365, Active Directory, and experience with customer service. Required certifications include Microsoft 365 Administrator certification and a relevant Bachelor's degree.