System Administrator – MS O365

theITppl; Mississippi; On-site; USD 55,000 - 75,000; Full time

Job summary

theITppl is seeking a Systems Administrator to deliver proactive IT services to internal clients, ensuring best-practice standards and solid system performance across Windows environments.

You will set up and configure user accounts remotely, support Office 365 deployments, and provide training and knowledge base documentation for new and existing users.

Strong communication, 3–5 years of Windows admin experience, and familiarity with Exchange, Teams, Planner, and security concepts are required.

Qualifications

• 3–5 years of experience administering Windows environments.
• Excellent communication skills in English, with ability to present technical info clearly.
• Deep knowledge of desktop systems, installations, upgrades, and app management.
• Knowledge of network operating systems, TCP/IP, security, storage, fault management.
• Advanced MS Exchange Administration knowledge.
• Familiarity with MS Teams and MS Planner.
• Experience with adoption and change management.

Responsibilities

• Provide proactive service delivery to internal clients to ensure IT systems performance.
• Set up and configure users remotely.
• Assist in implementing and rolling out Microsoft Office 365.
• Develop and maintain knowledge base articles for internal use.
• Respond to inquiries promptly and communicate with stakeholders.

Skills

Windows admin

English communication

Desktop systems

TCP/IP & security

Adoption & change mgmt

MS Teams

MS Planner

Tools

MS Exchange Administration

Job description

As the Systems Administrator you will be providing proactive service delivery to the internal clients, ensuring best-practice standards are being met resulting in IT Systems performance

As the Systems Administrator you will be providing proactive service delivery to the internal clients, ensuring best-practice standards are being met resulting in IT Systems performance

https://docs.microsoft.com/en-ca/learn/certifications/m365-enterprise-administrator

You will provide insight and solutions to the implementation and roll out of Microsoft Office 365

https://adoption.microsoft.com/microsoft-365

https://adoption.microsoft.com/onedrive

https://azure.microsoft.com/en-ca/cloud-adoption-framework

Setting up and configuring the users remotely

https://docs.microsoft.com/en-ca/microsoft-365/admin/add-users/add-users

Identify risks and provide solutions ensuring internal standards are met

https://docs.microsoft.com/en-ca/microsoft-365/security/office-365-security/security-roadmap

Respond to inquiries in a timely fashion ensuring open communication with stakeholders

https://docs.microsoft.com/en-ca/microsoft-365/community/yet-another-tool-why-you-will-probably-love-project-moca-aka-outlook-spaces

Develop, implement and present knowledge base articles/documentation for internal use to make recommendations for improvements

https://docs.microsoft.com/en-ca/microsoft-365/solutions/solution-architecture-center

http://aka.ms/complianceworkshop/download

Assist in providing training and support to users of O365

https://adoption.microsoft.com/microsoft-365-learning-pathways

What You’ll Need To Succeed

• Must have 3-5 years of experience administrating Windows environments

https://docs.microsoft.com/en-ca/learn/certifications/azure-administrator

• Excellent communication skills (written and spoken English) and able to present ideas and technical information in a user-friendly manner

https://adoption.microsoft.com/enabling-modern-collaboration

• In depth knowledge of applications and desktop systems and configuration, installations/upgrades techniques, application management, problem identification and resolution

https://docs.microsoft.com/en-ca/learn/certifications/m365-modern-desktop

• Knowledge of network operating systems, Microsoft Systems and network management including administration, configuration, protocols (TCP/IP), security, storage, and fault management

https://docs.microsoft.com/en-ca/learn/certifications/azure-solutions-architect

• Advanced knowledge of MS Exchange Administration

https://docs.microsoft.com/en-ca/learn/certifications/m365-messaging-administrator

• Knowledge of MS Teams & MS Planner

https://docs.microsoft.com/en-ca/microsoftteams/use-advisor-teams-roll-out

• Experience with adoption and change management

https://www.microsoft.com/microsoft-365/partners/changemanagementframework

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