Off-Road Field Performance Engineer — Impact & Quality

Polaris Inc.; Wyoming (OH); Hybrid; USD 97,000 - 122,000; Full time

Benefits offered by this job

Market-leading profit-sharing plan

Employee stock ownership plan

401(k) match and wellness programs

Health, dental, and vision insurance

Paid time off and volunteer time off

Job summary

Polaris Inc. is seeking a Sr.

Field Performance Engineer to identify, prioritize, and lead resolution of field performance issues by applying data analysis, structured problem solving, and cross‑functional collaboration across engineering, manufacturing, service, quality, and programs. You will own the field performance for an entire off‑road vehicle platform, drive measurable improvements in product performance, dealer experience, and customer satisfaction, and report status monthly to

Qualifications

• Bachelor's degree in Engineering or related field.
• 5+ years of hands-on root cause analysis and corrective-action leadership.
• Experience analyzing field/quality data and leading cross-functional technical efforts.
• Experience with vehicle systems and off-road products is preferred.

Responsibilities

• Monitor warranty, service, customer experience, NPS, and other field performance channels to identify emerging trends, quality concerns, and product safety risks that require action.
• Use data analysis, statistical methods, and engineering judgment to define the issue scope, customer impact, priority, and expected customer or business impact.
• Lead or support hands-on, structured problem-solving to determine the root cause and develop, validate, and implement effective countermeasures for complex product quality issues.
• Drive corrective and preventive actions and, when required, transition long-term corrective actions to the appropriate functional owners.
• Collaborate cross-functionally to resolve issues and enhance product robustness.
• Own the quality of an off-road vehicle platform, including warranty, dealer experience, and customer experience.
• Report the platform's status against enterprise goals to management monthly.
• Lead customer and field quality meetings with cross-functional collaboration to establish ownership, accelerate decisions, and drive closure of key issues.

Skills

Root cause analysis

Cross-functional collaboration

Data analysis

Engineering judgment

Education

Bachelor's degree in Engineering

Tools

Power BI

CAD

Instrumentation

Job description

Polaris Inc. is seeking a Sr.

Field Performance Engineer to identify, prioritize, and lead resolution of field performance issues by applying data analysis, structured problem solving, and cross‑functional collaboration across engineering, manufacturing, service, quality, and programs. You will own the field performance for an entire off‑road vehicle platform, drive measurable improvements in product performance, dealer experience, and customer satisfaction, and report status monthly to