Off-Hours Transportation Dispatcher

Werner Enterprises Inc; North Carolina; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Other optional supplemental coverage

Job summary

Werner Enterprises seeks Dedicated Transportation Coordinators to manage and coordinate our truck fleet during off-hours via satellite and phone networks. You will process messages from 180–300 drivers, monitor load statuses, and assist with routing, safety, and lumper payments.

The role requires a Bachelor’s Degree or equivalent experience and prefers dispatch experience and basic computer skills. Werner offers a comprehensive benefits package and a supportive team environment.

Qualifications

• A minimum of a Bachelor’s Degree from an accredited college or university in Business Administration with an emphasis in Transportation/Logistics, Management, Marketing OR equivalent experience preferred.
• Six months to one year previous dispatch experience preferred.
• Mid-range computer experience preferred.

Responsibilities

• Answer and process messages from 180 to 300 drivers using our operating systems, driver telematics and phone communication.
• Monitor Assigned, Pre-Assigned, Committed, and Late load status.
• Authorize Lumper pay, emergency home time, route drivers to terminals for safety issues, plan swaps & splits as needed.
• Answer telephone calls from drivers regarding hometime, swap/splits, routing issues.
• Troubleshoot problems that drivers have such as: late loads, load assignment, routing, permits, lumpers, advances, finding empty trailers and overweight problems.
• Perform various duties as needed, i.e., copying, calling customers for directions and late loads, retrieving directions from internet, etc.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Education

Bachelor’s Degree in Business Administration with an emphasis in Transportation/Logistics, Management, Marketing OR equivalent experience preferred

Job description

Werner Enterprises seeks Dedicated Transportation Coordinators to manage and coordinate our truck fleet during off-hours via satellite and phone networks. You will process messages from 180–300 drivers, monitor load statuses, and assist with routing, safety, and lumper payments.

The role requires a Bachelor’s Degree or equivalent experience and prefers dispatch experience and basic computer skills. Werner offers a comprehensive benefits package and a supportive team environment.